ISUS is a specialist supplier of school uniforms to British international schools outside the UK. ISUS solves a very specific problem – these international schools have a British school uniform ethos but often there are no suppliers in their local market, as many countries aside from the UK have not adopted school uniform. For example, in continental Europe there are very few suppliers – schools try to do it on their own or go to a provider like ISUS. Claire Barradell, who has over 20 years’ experience in the schoolwear market, runs ISUS with her business partner Susan Lee.
Managing a complex business process across different locations
Claire and Sue set ISUS up in ’08 and the business as been growing steadily ever since. At the inception of the business Claire was heavily reliant on Excel spreadsheets to manage sales and stock, however she did not believe this was a sustainable or scalable way to run the business. As Claire explained, “We realised quite quickly that we wanted something that could help us manage all the different processes in the business in one place, and we also needed a solution that could support a team like ours that works from different locations.
The simplicity of an end to end platform
With this in mind we started investigating cloud computing solutions. We looked at alternatives such as Netsuite, but felt that it was too expensive; and we wanted to work with someone who would understand us more as a business. Netsuite felt too big and American for us. We found Brightpearl via Google and starting working with the platform and the team.
Helping the business to grow
Now we use the solution for everything – 8 websites, ecommerce across most of those sites, accounting, stock control, sales, purchasing and CRM are all run via Brightpearl. All our processes and data are now fully integrated, and each part of the platform works seamlessly with the next. Without Brightpearl we would not have the size of business that we do. It has helped us grow faster and saved us money – we would have had to employ three people to do that paperwork. Now Brightpearl does all this for us. Equally the team at Brightpearl has been great – they have provided excellent support and have worked with us to make sure that Brightpearl works for our business.”