STREAM

Description:

STREAM is a powerful award-winning collaborative order, delivery and transport management application.

Fully integrated with Brightpearl, STREAM delivers a complete end-to-end software system for retailers, importers, distributors and wholesalers wanting to manage complex delivery or service requirements. Featuring a unique collaborative self-service customer portal, STREAM gives you, your partners and your customers control and real-time information throughout the order-to-delivery process.

  • Improve customer interaction through proactive notifications, excellent communications and access to real-time information meaning fewer calls to customer services as well as happier customers, which ultimately leads to more repeat business
  • Drive efficient customer services by having a complete view of orders and their delivery coupled with excellent search functionality enables customer service staff to resolve any queries quickly and accurately with no call-back or hunt for information
  • Better manage transport costs by proactively managing your deliveries with efficient route and load planning, a smartphone app for drivers and real-time delivery tracking.

Fast and affordable to implement, STREAM has been designed for companies with complex or challenging delivery or service requirements, benefiting businesses that:

  • Deliver big, bulky and awkward products
  • Require two-man home delivery
  • Provide same day delivery services
  • Deliver fitting, installation or assembly services for their products
  • Deliver emergency parts and repair services
  • Have longer lead times from order to delivery and manage the process themselves

Features:

  • Proactive management of deliveries
  • Improved customer satisfaction and customer interaction
  • Reduced cost of the order-to-delivery life cycle
  • Empower partners and customers
  • Real-time management and tracking from order to final delivery

This app costs from £199/$299 per month and you can get started today with a 30 day free trial. Further details on the benefits of integrating STREAM with Brightpearl can be found at: www.go2stream.com/brightpearl