New to Brightpearl?

Check out the step-by-step guides in the Launch Zone to help you get the best start possible.

Need a little extra help?

From Consultancy & Implementation, Training and Website & Design, Brightpearl offer a number of launch and other services to help you get going.

Welcome to Brightpearl Support

Have an issue or a question? Search our comprehensive knowledge base where there's a wealth of documents and answers to help you. Alternatively there are a number of guides and videos in the categories below that could help you.

Still can't find what you need?

Our support team can be reached during the following hours:

Americas: 8am - 8pm EST (5am - 5pm PST) Mon-Fri
Europe: 9am - 10pm GMT (10am - 11pm CET) Mon-Fri

A limited support service is available via email on the weekends.

To raise a ticket, login to your Customer Portal or access phone support (subscription rqd) by calling:
US: 888 320 5069
UK: 0845 003 8935 or +44 117 924 5047