Welcome to Brightpearl Support
Have an issue or a question? Search our comprehensive Knowledge Base where there’s a wealth of documents and answers to help you. Alternatively there are a number of guides and videos in the categories below that could help you.
Still can't find what you are looking for?
Log into your Customer Portal to raise a ticket or call our helpful Support team on 0845 003 8935 (UK office hours only).
New to Brightpearl?
Run through the Launch Zone below. There are a number of step by step guides to help you take the first steps into Brightpearl. If you're still having issues, please give our support team a call on 0845 003 8935 who will be able to answer your questions, or provide help.
Need Professional Services to help you get up and running?
Brightpearl offer a number of launch and other services to help you get going. We can help you with your imports, quote/invoice template design, website design and we will even provide training on the entire Brightpearl app. A full list of services are available in the Technical/setup, Training and Website & Design options below.
