Categories in this section

  • Overview of the Magento Integration One or more Magento accounts can be connect to Brightpearl allowing management of products, inventory levels, prices, orders and shipments from within Brightpearl. This is an introduction to how Brightpearl and Magento work together. You can read more detail about integrating your accounts and...
  • Connecting Brightpearl & Magento These are the prerequisites we recommend before you attempt self implementation, or when accepting our implementation services. Implementation Magento Prerequisites To allow your Magento store to successfully integrate with Brightpearl, please read and confirm your setup meets the following...
  • Magento Products, Prices & Inventory In this section you can read all about how products, inventory and prices are managed between Brightpearl and Magento. Select a topic to read about in the left-hand panel, or here is a summary of what the integration does and doesn't do: Products must exist in both Brightpearl and Magento with...
  • Magento Orders & Shipping In this section you can read all about how orders and shipping are managed between Brightpearl and Magento. Select a topic to read about in the left-hand panel, or here is a summary of what the integration does and doesn't do: New orders download from Magento into Brightpearl Connected...
  • Magento Sales Tax & VAT Products are set as taxable or not taxable directly in Magento and various rates and rules are used to calculate the tax paid by a customer. When orders download from Magento into Brightpearl only the tax value charged is provided, so Brightpearl applies various rules to work out which tax...
  • Magento Payments & Invoices The final steps to complete an order are payments and invoicing. In this section you can read all about how payments and invoicing are managed between Brightpearl and Magento. Select a topic to read about in the left-hand panel, or here is a summary of what the integration does and doesn't do:...
  • Magento Customers & Communications Customer records are required for every order in Brightpearl. They hold important information for orders, such as delivery name and address, billing name and address, currencies, tax codes and discounts. Registered or guest checkout When a customer checks out through Magento they can often choose...
  • Magento Cancelations, Refunds & Returns An order can be either canceled or credited, depending on where it is in the sales process An order will need to be canceled or credited in Brightpearl only. The order status can be updated in Magento from Brightpearl (statuses must be connected) A refund needs to be processed...
  • Magento Multi-Store & Multiple Accounts There are two multi-store options using Magento: Multiple Magento accounts Brightpearl fully supports the integration of multiple Magento accounts. Each Magento account is individually connected to Brightpearl with its own sales channel, allowing each channel to use different channel branding All...
  • International Sales & Multi-currency with Magento Both Magento and Brightpearl are able to handle foreign currency pricing and sales. Currencies A Magento account must always be set to use the same base currency as the Brightpearl account it is connected to Foreign currencies and exchange rates must be set up in both Brightpearl and Magento If...
  • FAQs & Troubleshooting (Magento) To help you manage your Magento integration we have a list of frequently asked questions, common ecommerce alerts - what they mean and how to fix them, plus a handy troubleshooting guide to help you find the answer you're looking for.