Brightpearl web-based point of sale software supports a range of features when printing thermal receipts, including discount coupons, custom information, barcodes and mixed payment information.
In this guide you will learn:
- What details make up an EPOS receipt
- How to customise receipts
- How to suppress receipt printing
1. What details make up an EPOS receipt
This is a picture of a busy EPOS receipt which includes all the available features; some of these can be switched on as default, others are selected at point of sale and some is how Brightpearl is designed to work.
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1. Order barcode This is the sale ID itself and prints on every receipt. It can be scanned back into the Point of Sale system to load, either this order, or to create a quick refund or exchange. 2. Redeemed coupon This customer has redeemed a coupon from a previous sale, or perhaps an advert in a magazine. It's applied 10% off the list prices for the items. 3. Options and SKU Give your customer all the information they need on the receipt. 4. Comments / miscellaneous items Add extra freetext items to sales - great for one-off services, miscellaneous items or manual discounts. 5. Negative prices Use this facility to take a fixed amount of money off the total of an order. Add the misc item then change the price 6. Part payments When closing the sale you can choose to take part payment by cash and part by card. You can also choose to put the amount "on account" so that the customer can pay later. 7. Coupons Choose to display coupons on the bottom of the receipt to encourage repeat custom. Create coupons at Marketing > Coupons, then at Setup > EPOS choose whether to display coupons on the receipts. Your sales staff can select any of your active coupons to display. 8. Custom message Your receipt is a great place to put extra information for your customer, perhaps tell them about an offer you have on or add some terms and conditions of sale. This will print on every receipt. 9. Images, QR codes and logos If you're using the STAR series of graphic thermal receipt printers (like the STAR TSP100 printer we recommend) then you can also add images and graphics to the bottom of the receipt. Here we have a QR code for a lead source, so that when visitors return to our site and register interest for the evening workshops, information is added directly into Brightpearl CRM! |
2. How to customise receipts
It is possible to customise the following on receipts:
- Logo
- Custom message
- QR Codes / Images
- Coupons
Logo
To include you logo on EPOS receipts you will need to be using the STAR TSP100 printer (recommended) or another graphic printer. Follow these steps to display your logo:
- If you haven't already, upload your logo at Setup > Company > My logo.
- Now go to Setup > Channels > Setup: EPOS / Point of Sale.
- Select Yes to Show company logo on the receipt?
- Click the Save changes button.
Custom Message
A custom message might be terms and conditions or a simple "Thanks for your custom", you can write your own message using Templates. If you are using the STAR TSP100 printer (recommended) or another graphics printer you can also format your text, using bold, italics or different fonts!
- Go to Setup > Templates > Email/Print templates.
- Click the Add a template button.
- Give the new template a name.
- Enter your text in the main section of the screen.
Note: You can switch between Visual mode and HTML mode when entering text. - Click the Save changes button to finish.
- You now need to specify that this is the template you want EPOS to use. Go to Setup > Channels > List Channels and click to edit your EPOS Channel.
- Select your receipt template and click Save.
QR Codes / Images
QR Codes and images can be included on receipts by adding them to your Custom Message Template. In order to print these you must be using a graphic printer, such as the STAR TSP100 (recommended). First of all you will need your image uploaded to Brightpearl. If you are adding a QR code this will also need to be saved as image and then uploaded to Brightpearl.
Where do I get QR Codes?
QR codes for your products can be produced from the product listing by clicking on the print QR code icon against any product. The QR code is displayed, but if you wish to associate a lead source with it make sure you click the Generate button to refresh the image. Once you have the QR code image you need to save it to your computer before uploading it to Brightpearl.
How to upload an image to Brightpearl
- Go to Website > Upload files & images.
- Select a (or create a new) folder where you want to save the image.
- Click the Browse button and locate the file on your computer.
- Click the Upload File button. The image will be added to the folder.
- To use the image in Brightpearl you will need the file URL; click on the image and copy the URL displayed at the top.
How to add the image to your template
You will need the file URL of your uploaded image, see above.
- Go to Setup > Templates > Email/Print templates.
- Click to edit your EPOS receipt template.
- Using WYSIWYG (Visual mode) - click the Image icon on the tool bar and paste in the image file URL. Edit the size if required (make sure you reduce each by the same percentage to maintain the image appearance). Click Insert to finish.
THe HTML should look like something this: <p style="text-align: center;"><img src="http://wilsonltd.gmt.brightpearl.com/images/EPOS/originals/QRcodeID1005.gif" border="0" width="104" height="89" /></p> - Save your template.
- Ensure your template is selected on your EPOS Channel at Setup > Channels > List Channels.
Coupons
Coupons can be used to encourage repeat business. You can opt for a default coupon to print on every receipt or give your staff the permission to select the coupon at point of sale. But first of all you will need to have created a coupon in Brightpearl. Your default coupon and staff permission to alter it are set at Setup > Channels > Setup: EPOS / Point of Sale.
Read the user guide on coupons
3. How to suppress printing (Silent Printing)
Getting annoyed with having to click print for every receipt?
Learn how to change your Firefox (browser) settings to automatically print
Note: Change these settings at your own risk.
