The retail operations
platform for brands and retailers
Multichannel order and inventory management for high growth merchants
Grow
efficiently
Automate order fulfillment, inventory planning and more. Remove what’s holding you back.
Delight
customers
Operations is where you deliver on your promises to your customer. Get it right first time.
Make smart
decisions
Instant access to all of your trading and cost data. Make the best decisions, every time.
A complete operations platform for brands, retailers and wholesalers
Everything you need to streamline the back office, from order management, to replenishment, retail accounting, inventory, warehouse management and more. Brightpearl is designed to scale as you grow.
Sales Order
Management
Inventory
Management
Inventory
Planning
Shipping and
Fulfillment
Warehouse
Management
Retail
Accounting
Purchasing
and Supplier
Management
Workflow
Automation
Reporting
Payments
CRM
POS
Multichannel order management software
Reinforced by a complete back office management system, workflow automation and robust ecommerce integrations.
"Straight away we would see all our orders and where we were with them. We could see how the business was performing whenever we wanted.”
Aled Davies, Director of Sales - CMS and Sons
Multi-location inventory management software
A complete cloud-based inventory management solution for retailers and wholesalers.
"Brightpearl has had a significant impact on our customer service. We can accurately keep track of our inventory and meet customer demand. We offer the same great service online as we do in-store."
Jonathan Partridge, Director - David Shuttle
Automated Inventory Demand Planning Software
Have confidence knowing you have the right products at the right time with demand driven forecasting.
“Being able to streamline our business and plan properly means we’ve seen a 25% increase in turnover. As a seasonal business, forecasting is really important for us and a fantastic feature of Brightpearl.”
Edward Sloane, Managing Director, Home Life Direct
Efficient shipping and order fulfillment software
Brightpearl's automated shipping management and order fulfillment solutions help you process more orders faster.
“Brightpearl has made our dispatch process 100 times easier. Now we’re a lot more accurate, a lot more streamlined, and we’re a lot more efficient. It’s a massive success for us.”
Rob Cooper, General Manager, Fairfax and Favor
Integrated warehouse management software
Brightpearl’s WMS supports barcode scanning, efficient inventory counts, workflow automation, flexible fulfillment options and is fully integrated with your entire business.
"Brightpearl is the heart, arteries and veins that give our business its lifeblood. Brightpearl’s Warehouse Management System, Warewolf saved us £16,000 a year in warehouse operating costs and a further 12 hours each month in administration effort.”
Angie Sole, Managing Director - Herbert Sports
Retail accounting software
Gain real-time insight into sales performance, profitability and costs across all your channels, all from the same system you use to manage sales, purchasing, inventory, customers and suppliers.
"Brightpearl has saved us time and made us more efficient, it’s saved us the position of the bookkeeper. We used to have a bookkeeper that worked full time, now we have one that works four hours a week.”
Yaniv Zigron, Owner - Face and Body Shoppe
Flexible purchase order and supplier management
Purchase order functionality that provides you with the tools you need to manage suppliers, purchasing and incoming inventory.
"Everyone in the company knows what's due to come in and customers are always given up-to-date and accurate information. Inventory is updated as soon as purchase orders are received, sales orders are pushed efficiently through a pick, pack and ship process, and invoices go directly into the accounting system at the end of the day."
Rich Auden, Director - Lush Longboards
Workflow automation for retailers and wholesalers
Reduce manual steps in your back office and improve your business management efficiency with powerful back office and process automation.
"Brightpearl is an ever-changing solution to help the needs of businesses. Brightpearl’s automation and cloud-based applications gives us the ability to adapt and grow."
Mark Nicholls, Director - Little Green Sheep
Real-time retail analytics and reporting
Brightpearl’s in-depth reporting and analytics provide you with valuable data about how your business is performing.
“The reporting is very good. Plus, the syncing of inventory to all our channels is what we were after. With Brightpearl, you can know your numbers really well as a retailer: you know your best sellers and when you’re running out of inventory.”
Adam Watson, Director, Want Gifts
Brightpeal Payements
Greater flexibility in processing phone orders and handling B2B payments with the Brightpearl Payments app.
“The Brightpearl Payments app is extremely good. It streamlines taking payments over the phone, so whoever is taking the orders can just do it all in one screen; there’s no need to get the card machine out. It’s also more secure, and better for data protection."
Julian Deverell, Director, The Regency Chess Company
Integrated CRM for retailers and wholesalers
Truly understand your customers by having all the information you need in one single system.
"Brightpearl has given us great insight into our customer base, we can track returning customers and see what they are spending. Our customer service has significantly improved and we now see a 98% positive feedback score from our customers"
Clifton Vaughan, Director - Natural Baby Shower
Integrated IOS Point of Sale software for multichannel retailers
An intuitive point of sale system that enables your staff to stay focused on customers.
"With the Brightpearl POS, the most important thing for us is that we can spend less time looking at the screen, and more time looking at our customers. We can have a conversation with them, show them the jewelry and get them involved with what we do here.”
Tom Graham, Ecommerce Manager - Alex Monroe
Why Brightpearl
Software and service
Service is an integral part of working with Brightpearl. Our retail consultants get you live in 1/3 of the time it takes ERP – and always for a fixed cost. And the in-house team stays with you throughout, from tech support to ongoing business consulting.
“Each and every member of our team has a pretty busy schedule. The implementation team really helped us out; they kept track of where we were at, what was lagging and what needed to be done the next day… Having the training team involved really helped us to learn and establish everything on our end.”
Built for retail
From single channel, fast-growth brands, to complex multichannel retailers, our software is designed for retail and wholesale businesses only.
“Seeing every order, what your margins are, volumes per day, what you sell on different channels and pricing details are all especially important in our market where you can be priced out by as little as 50 cents.”
Enterprise scale
Black Friday, Christmas, Back-to-School or whenever your peak period is, Brightpearl is built to scale as you grow, and it’s designed for resilience; an operations platform you can build a business on.
"Two years ago we were processing 1300 orders a month, and post-Brightpearl, we’re processing approximately 25,000 orders a month. Having Brightpearl in the center of our platform, running smoothly, sitting between our online store and fulfillment systems, allows us to not have to worry about the operational efficiency, but rather focus on what we do best as an online retailer: the customer journey.”
“That’s why Brightpearl’s solution was an essential component in our journey. It gave full visibility over our inventory management, while also streamlining our order processing.”
Any channel, any customer
Brightpearl is built only for merchants. This means we understand the detailed differences between different trading models, whether wholesale, distribution, retail, online, offline, marketplace… or any combination. See below how we’ve helped different business types:
For online retailers
Find out how Brightpearl is the perfect back office automation solution for your ecommerce store.
For wholesalers
Success in wholesale is all about flexibility and efficiency. Read on to find out how Brightpearl will help you grow.
For brick & mortar stores
With a fully integrated back-office, you can delight your customers through the entire shopping experience.
See the benefits of Brightpearl’s retail operations platform in action
With Brightpearl, you will have a retail and wholesale management platform that can scale with your business growth. Learn more about why Brightpearl is the best solution for your business and how we can help you grow your business with our automated, all-in-one retail operations solution in a personalized demo from one of our business experts.