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Sales Order Management

  • Manage multichannel orders in one system
  • Integrated POS, ecommerce, marketplaces, EDI, shipping and 3PL
  • Process thousands of orders daily
  • Integrate multi-warehouse fulfillment
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Inventory Management

  • Track inventory from purchase to sale
  • Automated inventory cost accounting
  • Make data-driven purchasing decisions
  • Gail real-time insight across multiple locations and sales channels
brightpearl inventory planning icon

Inventory Planning

  • Automatic forecast for replenishment
  • Invest in the right products
  • Release money tied up in overstock
  • Order enough product to meet demand
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Shipping & Fulfillment

  • Multi-location warehouse management
  • Manage complex order fulfillment
  • Automated shipping integrations
  • Configurable workflows
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Warehouse Management

  • Multi-location warehouse management
  • Intuitive barcode scanning system
  • Fewer mistakes on the pick / pack / ship process
  • Lower order handling time
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Retail Accounting

  • Automatically account for trading activity
  • Generate a P&L and balance sheet on demand
  • Real-time accounts payable & receivable
  • Expand through cross-border trade with multi-currency support
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Purchasing & Supplier Management

  • Real-time accounts payable
  • Landed cost management
  • Manage relationships with suppliers
  • Update inventory costs using FIFO method
brightpearl workflow automation icon

Workflow Automation

  • Intuitive rule-based workflow automation
  • Automate your entire order-to-cash process
  • Minutes to set up and change
  • Save time on manual tasks and lower human error
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Reporting

  • Analyze sales and performance
  • Real-time accounts payable and receivable
  • Generate a P&L and balance sheet on demand
  • Define low-inventory quantities
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Payments

  • Send click-to-pay invoices
  • B2B payment workflows
  • Take payment for phone orders
  • Save client card details for future use
brightpearl crm icon

CRM

  • Automate your email marketing
  • 360-degree view of customers
  • Wholesale CRM
  • Improve your customer service
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POS

  • Save the sale when you don’t have an item in stock
  • Offline mode
  • Real time performance
  • Pause transactions

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Information Age

Information Age

The best point of sale systems in 2019

PCR

PCR

Retail needs to focus on deliveries, returns and personalized shopping

Cosmopolitan

Cosmopolitan

Shops like ASOS are apparently planning to 'blacklist' people who return items repeatedly

Total Retail

Total Retail

How Finlay London Has Made its DTC Transition Fast and Frictionless

Multichannel Merchant

Multichannel Merchant

The Risk/Opportunity of Try Before You Buy and Ecommerce Returns

Marie Claire

Marie Claire

Is ASOS really blacklisting serial returners?

The Sun

The Sun

No Return! ASOS to blacklist ‘serial returners’ who send back worn clothes – by snooping on YOUR social media accounts

Capital FM

Capital FM

ASOS May Be Blacklisting ‘Serial Returners’ After Scanning Social Media Accounts

Mail Online

Mail Online

Dishonest shoppers and 'serial returners' are being caught out by retailers which are checking customer's Facebook and Instagram feeds 

Tamebay

Tamebay

ASOS to blacklist ‘intentional returners’ as the number of returns soar up

Pretty 52

Pretty 52

ASOS Might Be About To Blacklist 'Serial Returners'

Independent

Independent

Asos to blacklist 'serial returners' who demand refunds after wearing clothes bought online

The Tab

The Tab

ASOS might start ‘blacklisting’ serial returners looool

 eMarketer Retail

eMarketer Retail

Fear of Onerous Return Policies Curb Online Purchases of Clothing, Jewelry

Retail Connections

Retail Connections

The five retail trends that didn’t come to pass in 2018 – and predictions for 2019

Independent Retailer

Independent Retailer

Ecommerce Branding Goals For The New Year

Built in Austin

Built in Austin

The 50 best small companies to work for in Austin in 2019

Retail Sector

Retail Sector

Three retail predictions that didn’t happen in 2018 – but might in 2019

Talk Retail

Talk Retail

Should online retailers blacklist shoppers who return too much?

Internet Retailing

Internet Retailing

PREDICTIONS 2019 What does the coming year hold for the customer experience?

Evening Standard

Evening Standard

Tech predictions 2019: Why sleep tech is going to be the industry's hottest trend

Retail Customer Experience

Retail Customer Experience

Experts share 2019 retail customer experience predictions

Shopify Plus

Shopify Plus

Six Must-Have Technologies to Build the Best Ecommerce Tech Stack

Direct Commerce

Direct Commerce

Should online retailers blacklist shoppers who return too much?

CXM

CXM

Five Retail Predictions That Didn’t Occur in 2018… but Might in 2019

Internet Retailer

Internet Retailer

How brands can successfully transition to direct sales

Built in Austin

Built in Austin

Why Brightpearl's chairman believes the SaaS company's future will only get brighter

PCR

PCR

Return to Sender: The problem with banning serial returners

Retail Dive

Retail Dive

Half of the apparel sold at the holidays is about to be returned

IT Pro

IT Pro

Best ERP systems and tools

BBC News

BBC News

The people who return most of what they buy

eCommerce Masterplan

eCommerce Masterplan

Frictionless eCommerce and the DTC Customer Journey Challenge Derek O’Carroll & Neil McKay

CXM

CXM

DTC Brands Mistaken Over Customer Friction Points

PCR

PCR

Brands ‘overestimate the patience of online shoppers’

Integrate & Ignite Podcast

Integrate & Ignite Podcast

Episode 222: Back Office Efficiencies with Omnichannel Marketing with Derek O’Carroll of Brightpearl

eMarketer Retail

eMarketer Retail

Should Online Retailers Blacklist Serial Returners? 

BizWomen

BizWomen

Retailers keep close watch on 'serial returners'

Retail Dive

Retail Dive

Retailers flummoxed about how to handle 'serial returners'

Multichannel Merchant

Multichannel Merchant

Over 60% of U.S. Retailers Would Consider Banning Serial Returners

Forbes

Forbes

Think Twice Before Returning That Online Purchase: Retailers Are Ready To Ban You From Shopping Again

CSA

CSA

Retailers looking to clamp down on ‘serial returners’

Fashion Network

Fashion Network

55% of UK clothing retailers considering banning ‘serial returners’

Retail Systems

Retail Systems

Half of retailers set to ban ‘serial returners’

Ready For Brexit

Ready For Brexit

Retailers must be creative to fill warehouse jobs post-Brexit says Brightpearl’s CEO Derek O’Carroll

Yahoo Style

Yahoo Style

ASOS reportedly 'banning people' who complain about their deliveries

Gifts and Dec

Gifts and Dec

What Consumers Want Before They Buy

Multichannel Merchant

Multichannel Merchant

Brightpearl Launches Industry’s First Fully Integrated WMS for Retail and Wholesale

Supply Chain Times

Supply Chain Times

It’s time to blow up your business model and switch to DTC

Retail Technology Review

Retail Technology Review

Brightpearl launches fully-integrated WMS for retail and wholesale

STORES

STORES

Retailers must prepare for the increasing consumer demand of try-before-you-buy programs

PCR

PCR

Brightpearl launches WMS to help retailers implement next-day delivery

Retail Sector

Retail Sector

The Escalating Issue of Serial Returners

Retail Design World

Retail Design World

North East the worst UK region for serial returners finds study

Retail Systems

Retail Systems

Luxury retailers ‘lagging behind’ digitally

RTIH

RTIH

Brightpearl highlights serial returners timebomb

Retail Times

Retail Times

North East shoppers are Britain’s worst ‘serial returners’, study reveals

Total Retail

Total Retail

Luxury Fashion Brands Are Failing to Adapt to a Digital Future

Forbes

Forbes

Your Friend May Pay Less Than You For The Same Things You're Buying

Total Retail

Total Retail

Scalable Technology Stack Drives DUDE Products’ Growth

Internet Retailer

Internet Retailer

A luxury brand looks to technology to thrive in the digital age

Internet Retailing

Internet Retailing

Keeping up with ASOS: ‘try before you buy’ places a strategic focus on warehouse operations

Bristol Live

Bristol Live

Why Bristol needs to become the next Austin

Drapers

Drapers

Maurice Helfgott joins retail management platform as chairman

Retail Technology Innovation Hub

Retail Technology Innovation Hub

Brightpearl bags major funding and new Chairman

Supply Chain Times

Supply Chain Times

Brightpearl appoints fashion chief as Chairman to accelerate international expansion after £11m growth

Business Leader

Business Leader

Brightpearl secures £11 million in funding and appoints new chairman

The Sunday Times

The Sunday Times

M&S veteran's tech transfer

PCR

PCR

Brightpearl gets £11m investment and appoints Maurice Helfgott as Chairman

Fashion Network

Fashion Network

Former M&S director Maurice Helfgott joins retail management platform

International Finance

International Finance

Maurice Helfgott appointed chairman of retail management platform Brightpearl

Wall Street Journal

Wall Street Journal

Brightpearl Gets $15 Million to Automate Back Office Tasks

Investsize

Investsize

U.S. Brightpearl secures $15 million in growth round

Essential Retail

Essential Retail

Video: Essential Retail & The Omnichannel Survival Guide Chapter Five

Internet Retailer

Internet Retailer

Try before you buy: keeping up with Amazon Wardrobe

Retail Sector

Retail Sector

What’s next for the Luxury Sector?

Sales Confidence

Sales Confidence

The ‘Top 50 UK SaaS Companies To Work For’ List 2018

Bristol Live

Bristol Live

Bristol tech firm Brightpearl beats Microsoft and LinkedIn to become best software company to work for in Britain

Essential Retail

Essential Retail

Video: Essential Retail & The Omnichannel Survival Guide Chapter Four

Spend Matters

Spend Matters

Why E-Commerce Trends Necessitate the Adoption of Automation and Analytics Tools in the Retail Industry

Essential Retail

Essential Retail

Video: Essential Retail & The Omnichannel Survival Guide Chapter Three

Retail Minded

Retail Minded

Try-Before-You-Buy: Keeping Up With Amazon Wardrobe

Essential Retail

Essential Retail

Video: Essential Retail & The Omnichannel Survival Guide Chapter Two

PC Tech

PC Tech

Research illustrates the scale of retailers' Omnichannel underpreparedness - new book provides antidote and secrets for survival 

Technology Blog Writer

Technology Blog Writer

Retailers grapple with omnichannel adoption - but it's not too late

Tech Fruit

Tech Fruit

Retailers Grapple With Omnichannel Adoption - But It's Not Too Late to Learn, Thanks to New Survival Guide

Broadband Deals

Broadband Deals

Amazon gets tough on returns

Retail Sector

Retail Sector

The scale of retailers’ underpreparedness

Essential Retail

Essential Retail

Video: Essential Retail & The Omnichannel Survival Guide Chapter One

Retail Sector

Retail Sector

How to thrive in the instant gratification era

Retail Gazette

Retail Gazette

How can retailers protect themselves from a “pay later” returns culture?

Stirling Retail

Stirling Retail

Try Before You Buy: A ‘Returns Tsunami’?

Built in Austin

Built in Austin

In a sea of growing tech hubs, these companies chose Austin. Here's why.

Total Retail

Total Retail

Try-Before-You-Buy Trend is Causing ‘Returns Tsunami’

Retail Dive

Retail Dive

Getting tough on returns is hurting retailers
 

Logistics Manager

Logistics Manager

Returns: costs set to rise dramatically

Retail Sector

Retail Sector

Try-before-you-buy is causing a ‘returns tsunami’
 

Drapers

Drapers

25% of etailers to adopt try before you buy by 2019

Retail Gazette

Retail Gazette

Online retailers face “returns tsunami” as try-before-you-buy trend intensifies

Accessories

Accessories

Try-before-you-buy trend could lead to "Returns Tsunami" for online retailers 

 

 

eDelivery

eDelivery

New research suggests buy now pay later schemes will lead to returns tsunami
 

Chain Store Age

Chain Store Age

Study: Try-before-you-buy trend is causing ‘returns tsunami’
 

Fashion Network

Fashion Network

Try-before-you-buy trend could lead to "returns tsunami" for online retailers, study says
 

Internet Retailing

Internet Retailing

Retailers face ‘returns tsunami’ as they adopt buy-now-pay-later services
 

Fierce Retail

Fierce Retail

Try-before-you-buy sends returns sky high

Retail Times

Retail Times

New Brightpearl Omnichannel Survival Guide offers eight tips to retail success
 

Retail Dive

Retail Dive

Retailers are being flooded by a 'returns tsunami'

Business.com

Business.com

7 Essential POS System Features for Your Retail Business

Silicon Republic

Silicon Republic

17 brilliant Bristol start-ups to watch

Total Retail

Total Retail

Why Merchants Need to Be in Control of Their Omnichannel Strategy
 

Retail Sector

Retail Sector

Why retailers are struggling to bridge the omnichannel gap
 

The HR Director

The HR Director

Business is changing and technology is calling the pace

Retail Sector

Retail Sector

The five retail trends that almost certainly, probably won’t happen in 2018
 

Multichannel Merchant

Multichannel Merchant

The Chasm Between Doing Omnichannel and Doing It Well

IT Pro Portal

IT Pro Portal

The five reasons retailers are missing the mark with omnichannel delivery

Internet Retailing

Internet Retailing

2018 retail predictions from delivery to packaging
 

Total Retail

Total Retail

5 Resolutions for Achieving Omnichannel Excellence in 2018

Multichannel Merchant

Multichannel Merchant

Report: Most Retailers Say Omnichannel is Critical, Yet Few Have Mastered It
 

Netimperative

Netimperative

87% of retailers regard omnichannel as critical (yet only 8% have ‘mastered’ it)
 

Chain Store Age

Chain Store Age

Survey reveals big gap between omnichannel adoption and effective execution

Research Live

Research Live

Retailers struggling to master omnichannel 

Retail Systems

Retail Systems

Retailers ‘failing to master omnichannel’

MultiChannel Merchant

MultiChannel Merchant

Top 5 Trends That Will Drive Ecommerce in 2018

Internet Retailing

Internet Retailing

Juggling the retail landscape: how to energise your operations for growth
 

Attire Accessories

Attire Accessories

Meeting customers' expectations 

Business Leader

Business Leader

The new retail landscape 

The Tech Tribune

The Tech Tribune

10 Best Tech Startups in Austin
 

IT Pro Portal

IT Pro Portal

What will e-commerce look like in 2018?

Chain Store Age

Chain Store Age

Study: Poor technology planning will cost retailers $300k this holiday season
 

Retail Touchpoints

Retail Touchpoints

58% Of Retailers Leverage Tech To Manage Sales Spikes

Multichannel Merchant

Multichannel Merchant

Technology Ignorance Will Cost the Average Retailer More Than $300,000 this Holiday Season

Retail Dive

Retail Dive

Only 58% of retailers invest in tech to handle holiday sales spikes
 

Boughtons Coffee House

Boughtons Coffee House

Streamlining your business 

Wholesale & Distribution International

Wholesale & Distribution International

Beyond robots 

The Telegraph

The Telegraph

How data and AI are making business advertising more personal

Web Retailer

Web Retailer

Brightpearl Becomes a BigCommerce Certified Technology Partner

 

Retail Systems

Retail Systems

Tech ignorance ‘to cost independent retailers’

Credit Donkey

Credit Donkey

Best Business Service You're Missing Out On

Markets Insider

Markets Insider

Brightpearl Partners with BigCommerce to Transform Omnichannel Retailers' Back Office Operations

PR Newswire

PR Newswire

Brightpearl Partners with BigCommerce to Transform Omnichannel Retailers' Back Office Operations

Retail Insight-Network

Retail Insight-Network

BigCommerce and Brightpearl to offer improved back-office operations for retailers

The Telegraph

The Telegraph

How chatbots can improve customer service

IT Pro Portal

IT Pro Portal

Using the gift of data to prepare for Christmas

Retail Times

Retail Times

Technology ignorance will cost UK independent retailers dearly this Christmas, says Brightpearl

PR Newswire

PR Newswire

Brightpearl Launches Enterprise Partner Program

Built in Austin

Built in Austin

How Brightpearl's CEO led a 500 percent increase in deal size 

BDaily

BDaily

Ignoring technology could cost independent retailers thousands this Christmas
 

Netimperative

Netimperative

Technology ignorance “will cost UK independent retailers dearly this Christmas”

SmallBusiness.co.uk

SmallBusiness.co.uk

Technology ignorance will cost UK retailers dearly this Christmas

Finances Online

Finances Online

The Top 15 ERP Software Systems

Multichannel Merchant

Multichannel Merchant

6 Operational KPIs to Know Anytime, Anywhere

Business Insider

Business Insider

Derek O'Carroll - Shop Talk 

Digital Commerce 360

Digital Commerce 360

When the Cubs won the Series, this distributor homered
 

Total Retail

Total Retail

From 'Shark Tank' to Amazon, Spikeball's Inventory Management Strategy Shines 

BQ Live

BQ Live

How technology is changing business  

The Retail Bulletin

The Retail Bulletin

How can automation help you win at customer satisfaction?
 

TameBay

TameBay

Brightpearl iOS POS solution and PayPal

Practical Ecommerce

Practical Ecommerce

21 Apps for BigCommerce, to Extend and Enhance

Card Fellow

Card Fellow

Brightpearl POS

Independent Retailer

Independent Retailer

Brightpearl Omnichannel Retail Management
 

Apparel Magazine

Apparel Magazine

Five Best Practices for Multichannel Fulfillment

Retail Technology

Retail Technology

Selling security

Great British Entrepreneur Awards

Great British Entrepreneur Awards

How automation can help SME retailers scale their business

SmallBusiness.co.uk

SmallBusiness.co.uk

Optimism in the face of uncertainty for SME retailers

ITProPortal

ITProPortal

Bots and automation: Keys to riding retail's 'perfect storm'

BusinessWire

BusinessWire

BigCommerce Announces Partnership with Brightpearl

Internet Retailing

Internet Retailing

IRX Company Interview: Brightpearl

Jewellery Focus

Jewellery Focus

Webinar recap: Alex Monroe's team on their omnichannel retail success

ITProPortal

ITProPortal

Why cloud-based platforms will save retailers

Telegraph Connect

Telegraph Connect

3 ways SMEs can stay on top of returns

Internet Retailing

Internet Retailing

Company Spotlight: Brightpearl

Retail Technology

Retail Technology

Automate to accumulate

Chicago Tribune

Chicago Tribune

As Spikeball soars, its core team has stayed small. How?

Retail Times

Retail Times

Independent retailers use technology to turbo-boost sales and save two months of work

Retail Systems

Retail Systems

Indie retailers turning to tech to drive growth

 

Tamebay

Tamebay

Brightpearl survey highlights importance of Automation

 

B2B E-COMMERCE WORLD

B2B E-COMMERCE WORLD

How Spikeball is recharging a sports market online

 

Yahoo Finance

Yahoo Finance

A Bristol startup has raised £7.7 million for its cloud software that helps retailers keep their businesses in check

EcommerceBytes.com

EcommerceBytes.com

New Brightpearl CEO: Automation is Key for Merchant Success

Tamebay

Tamebay

Brightpearl appoints Derek O’Carroll as new CEO

 

Independent Retailer

Independent Retailer

7 Reasons Accurate Inventory Tracking Matters

National Retail Federation

National Retail Federation

All Aces

STORES

STORES

Recreational sports company looks on the bright side of product management

 

Retail TouchPoints

Retail TouchPoints

10 tips for a sweet (and successful Valentine’s day)

 

Web Retailer

Web Retailer

New Dog, New Tricks: How Pawstruck Markets Across Multiple Channels

 

Tech City News

Tech City News

Bristol-based retail management platform Brightpearl raises $11m

 

Internet Retailer

Internet Retailer

Independent Retailers Using Brightpearl Inventory and Retail Management Software Enjoy 26% Annual Growth

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