AUSTIN, Texas and BRISTOL, UK – TrailerTek, the UK’s largest supplier of trailer parts, cycle racks, towbars and other trailer accessories, has chosen Brightpearl in its two-pronged bid to improve operational efficiency and customer reviews.
With Brightpearl, TrailerTek now has access to a unified and scalable retail operations platform that allows them to act on, manage and resolve the exceptions that were impacting the business, such as the company’s previous inventory, warehouse and fulfillment issues - meaning customers get the right products at the right time and keep on track for an enjoyable shopping experience.
TrailerTek sells trailer parts and accessories to trade businesses and retail customers. Building on its growth to date, TrailerTek will be launching new eBay and Amazon marketplaces to support the speed and convenience demanded by today’s online shopper.
To enable this multichannel growth, TrailerTek chose Brightpearl. Its reliable inventory and warehouse management functionality, combined with built-in multichannel integrations and a full suite of retail operations features, made it the obvious choice for gaining the inside track on increased revenue and sales growth.
Tom Haskett-Smith, General Manager, TrailerTek: “As we continue to grow and add new sales channels we need a retail-focused technology platform that can streamline and automate our critical operational processes while being fully scalable to support our growth trajectory. Brightpearl hits the mark in all those areas, while also enabling TrailerTek to integrate our operations into one interface - giving us greater control, efficiency, and insight into our business. Now we can focus on developing creative ways to make our customers as happy as possible.”
With Brightpearl, TrailerTek are able to streamline and improve efficiency for warehousing, inventory management, order fulfillment and more. With Brightpearl now supporting its entire retail and wholesale operation, TrailerTek has the freedom to focus on developing the customer experience and launching new sales channels.
Brightpearl SVP of Customer Success, Justin Press says: “TrailerTek is a fast-growing business that understands the need to be where their customers are in this increasingly competitive omnichannel landscape. With ambitions to launch new online channels and transform their current workflows to best practice, TrailerTek needed a robust but scalable retail operations solution to underpin their strategy and help renew their focus on the customer experience. We’re delighted to be the retail platform of choice for TrailerTek as they continue along the road to success.”
Brightpearl is a retail operations platform for retailers and wholesalers. Our mission is clear: automate the back office so merchants can spend their time and money growing the business.
Brightpearl’s complete back office solution includes financial management, inventory and sales order management, purchasing and supplier management, CRM, fulfillment, warehouse and logistics. In addition, the solution has high-performing connectors to the major ecommerce platforms, including Magento, BigCommerce and Shopify. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $3bn of business a year.
Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Our team guides retail businesses through a highly efficient implementation process which typically gets them up and running in less than 60 days - twice as fast as our competitors.
Brightpearl’s US headquarters is in the heart of downtown Austin with a global headquarters in Bristol, UK. You can connect with us on Twitter (@BrightpearlHQ), LinkedIn (linkedin.com/company/Brightpearl), and Facebook (facebook.com/brightpearl).