Derek O’Carroll Named Brightpearl’s New Chief Executive Officer

Experienced technology executive to advance company’s vision to provide the commerce sector with expertise and automation to support fast growth businesses

SAN FRANCISCO, Calif. and BRISTOL, UK – May 26, 2016 – Brightpearl, the solution of choice for high-growth multichannel merchants, today announced that its Board of Directors appointed Derek O’Carroll as the company’s new Chief Executive Officer. O’Carroll is at the helm of driving Brightpearl to the next level, building on the solid foundation and momentum achieved by the Brightpearl team under Andrew Porter’s leadership as interim CEO. O'Carroll and Porter, who was appointed Chief Information Officer, will collaborate on developing and executing the company’s strategic initiatives and supporting the accelerated growth and goals of its customers.

“To manage Brightpearl’s global expansion, the Board recruited an executive with a proven record of transforming businesses and formulating strategic operations and plans designed to capitalize on regional opportunities,” said Charles Grimsdale, Chairman of Brightpearl. “Derek is a seasoned technology professional who will quickly apply his experiences and expertise to drive Brightpearl’s customer-first strategy and future product initiatives, as well as refining our go-to-market strategies to maintain our market leading position.”

O'Carroll is an accomplished leader who brings a great mix of leadership, inspiration, operational experience, and passion for excellent customer care. Before joining Brightpearl, he led a successful career of more than 10 years with Symantec, where he held numerous leadership positions with the company’s enterprise, small business, and consumer divisions. Most recently, he served as Senior Vice President of global field sales and marketing and Vice President, for Symantec’s Norton business, responsible for $1.7bn of revenue globally. “Today, customers have been trained by Amazon and others to expect very high levels of customer experience. High-growth independent retailers can compete by reaching the same levels of efficiency used by the bigger players. Brightpearl automates the administration processes across sales, distribution, and accounting so our customers can compete efficiently and focus their valuable time on business growth activities,” said O’Carroll. “After implementing Brightpearl, customers consistently experience a 30 percent increase in monthly revenue and save nearly 58 days of labor related to updating stock, reconciling accounts, and processing orders. With our world-class consultancy services and effective software platform, our future remains bright as we’re well positioned for growth and underpinning our customers’ hyper-growth.”

About Brightpearl

Brightpearl is powerful-yet-simple retail and inventory management software that helps small- and medium-size retailers and wholesalers expand and compete with larger rivals by streamlining sales and supply chain functions across multiple online and offline channels. Brightpearl’s cloud-based software and services enable multichannel merchants to manage the heart of their business by combining purchasing, inventory management, CRM, order processing, accounting, fulfillment, and reporting into a single reliable platform. Founded in 2007 with offices in the U.S. and UK, Brightpearl is used by more than 1,400 merchants around the world. For more information, visit or @BrightpearlHQ.

Media Contact:

Grainne Shaughnessy
+44 (0)117 981 7361