Brightpearl ‘ticks the boxes’ for designer footwear brand, Cocorose London

Designer footwear brand, Cocorose London, sells and distributes its foldable ballet pumps online and in multiple stores across the world.

cocorose london main magento

Key Facts

2007

Founded by Janan Leo

Vanity Fair

Featured in

Magento

Webstore

“We looked at a number of different platforms including QuickBooks, Xero and NetSuite, but Brightpearl was the one we felt most comfortable with. It ‘ticked the boxes’ in terms of being able to handle the processes our company required, as well as being a web-based solution. We’d definitely recommend Brightpearl as a system for other businesses to get onboard with.”
— Gareth Austin-Jones, Director, Cocorose London

The background

Cocorose London are passionate about creating shoes with a remarkable difference. The designer shoe brand has become known for their revolutionary concept of foldable shoes, as well as their signature designs, premium presentation, and collaborations with iconic British brands, such as The British Academy Film Awards, The Royal Ballet and Liberty Art Fabrics.

Founded at the beginning of 2007 by Janan Leo, Cocorose London started out at the trendy East End markets in London before organically growing into an award-winning, international brand, stocked in premium boutiques and department stores around the world.

Their philosophy of their modern luxury brand reflects the phenomenal global trend of convenience. By combining design, comfort and function, their shoes don’t just look and feel fantastic, but they seamlessly fit into today’s multi-tasking world and modern on-the-go lifestyles.

Cocorose London chose Brightpearl to help them grow their business into a global retail brand and here, Cocorose London’s Director, Gareth Austin-Jones, speaks to us about why the company decided on Brightpearl as their business software of choice.

The challenge

Gareth starts by saying: "Like many businesses at their conception, we were mainly working in Excel. After a very short time, this became incredibly time-consuming and it was very difficult to keep track of everything. Due to the increased growth of our business, we decided to look into alternative business software to help us with our stock control and invoicing.”

“After my previous experiences using business software, there was one thing for certain - I didn’t want to use Sage! The accounts are important, but we employ an accountant for that, so we needed a system that avoided a heavy accounts focus at its front-end. We wanted business software that was simple to setup, straightforward to use and could be accessed online.”

Being able to gain access anytime, anywhere is essential for Cocorose London. Gareth continues: "We manufacture in the Far East and the UK, and spend a large proportion of the year with suppliers in China or at exhibitions in Europe and America. If I’m traveling, I don’t want to have to carry my laptop around with me because our business software is sat on it. We need to be able to access our information wherever we are.”

"We looked at a number of different platforms including QuickBooks, Xero and NetSuite, but Brightpearl was the one we felt most comfortable with. It ‘ticked the boxes’ in terms of being able to handle the processes our company required, as well as being a web-based solution. The move to Brightpearl was pretty easy and we’ve all found it straightforward to use. Getting the products and invoices set up was simple and everything else that we’ve wanted to do, we have been able to learn ourselves. We’d definitely recommend Brightpearl as a system for other businesses to get onboard with," concludes Gareth.

The solution

"A comprehensive and customer-friendly system, Brightpearl lets us track our invoices, giving us complete visibility of who owes us money, where they are from and when we invoiced them. Previously, we were creating all these invoices manually in Excel, and now, it’s just the click of a few buttons and your invoice is done. We can send this information straight to our UK warehouse to be picked, and it even reminds us when the invoice is due. Using Brightpearl has saved us a huge amount of time and enables us to reduce human error," says Gareth.

"Brightpearl has really helped us to develop our business processes. Brightpearl gives us freedom as we can minimize the day-to-day admin associated with sales. As our business is growing, we want to expand our use of the software to find other ways that it could help our business. We are really happy with Brightpearl.”

Alongside robust software, Gareth also appreciates the expertise and knowledge of the people behind the software. He says: "If we have had to use the customer support, then it has been great. They respond to our issues very swiftly and give us a comprehensive answer.”

“Brightpearl has really helped us to develop our business processes. Brightpearl gives us freedom as we can minimize the day-to-day admin associated with sales.”
— Gareth Austin-Jones, Director, Cocorose London

The future

Cocorose London continues to pioneer and develop ground-breaking new styles that push the boundaries of traditional footwear design to excite and inspire their customers around the world. The brand is also passionate about its Luxury Heritage Made in England range of footwear, and is keen to continue raising awareness about manufacturing in England.

Cocorose London has attracted a lot of attention from the press, featuring in a number of international publications and media, including such titles as Vanity Fair, Vogue, the Wall Street Journal and on BBC Breakfast.

The team will continue to work with their partners to grow their presence internationally, through key stockists and their own boutiques. They will also continue to work with key ambassadors to champion their lifestyle concept and highlight their loyal 'Cocorosers', while running additional strategic campaigns, such as their popular London Unfolded series.

www.cocoroselondon.com