BigCommerce Integration

Integrations / eCommerce / BigCommerce

With Brightpearl behind your BigCommerce webstore, gain visibility and control over your inventory

Through our BigCommerce app, connect your storefront with the rest of your business, helping to keep it in sync and cut down on daily tasks. Inventory can be shared with your other sales channels automatically, so you’re fulfilling, managing and reporting from one centralized system. Manage inventory, prices, orders and shipments across multiple BigCommerce stores and offer your consumers flexible fulfillment options with Buy Online, Pickup In Store functionality.


How the Brightpearl and BigCommerce integration works

Orders

- Orders are created in Brightpearl, creating new or using existing customers and automatically reserving inventory.

- Additional information from BigCommerce such as gift messages and order notes will be captured in Brightpearl

Payments

Payments are created in Brightpearl to mark orders as paid, as and when they are captured in BigCommerce.


Order status

Map Brightpearl and BigCommerce order statuses so that a change in either application will update the other.

Inventory

As on hand inventory levels for one or more Brightpearl warehouses change, the quantity is automatically sent to BigCommerce to ensure accurate availability. Setup automatic inventory routing decisions to provide defined fulfillment SLAs for your consumers who choose to buy your products online and pick them up in your store (BOPIS).

Prices

Manage product prices in Brightpearl in the currency of each BigCommerce account

Shipments

Shipping method and tracking reference are sent to BigCommerce and customers are notified for each individual shipment made against the order in Brightpearl.

Refunds and returns

When a return is processed in BigCommerce, a sales credit and refund will be automatically created in Brightpearl. You can choose whether items are automatically returned into stock for resale.

Products

Download skeleton product records from BigCommerce to Brightpearl to speed up creating new product ranges

BigCommerce

For more information on our integrations or if you’d like to know more about how Brightpearl can help grow your business

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