Pre-Sales Engineer

Austin, TX USA
Come join an award-winning tech business in the heart of Downtown Austin where we’re making the lives of retailers simpler by automating the back office.

Location: Austin, TX USA

About the Role

We are looking for an experienced Pre-Sales Engineer to join our team in Austin selling SaaS applications for online retailers/wholesalers. You are an integral part of the sales cycle. As a product expert, you will drive sales’ deals forward by providing prospects insight into Brightpearl’s functionality and help them understand what can be accomplished on our platform. You will advise the Sales team with any technical advice they may need as they gather information throughout the sales cycle. The role also works cross functionally with our Professional Services team ensuring a smooth handover post sales. We are looking for someone who is authentically curious, loves learning about the latest industry trends, and is a team player.

Your Day-to-Day

This role is primarily focused on demonstrating the value of Brightpearl software  in relation to  prospects’ challenges and business objectives.  Some of your regular responsibilities might include:

  • Clearly articulate the benefits of Brightpearl’s solutions and tailor product demos to all levels including functional employees up to “C” level executives;
  • Creatively develop solutions to unsolved and complex business problems with Brightpearl, it’s API, and integrated apps and partners;
  • Challenge prospects on their current operating model and build a compelling business case for Brightpearl;
  • Advise on sales and upsell opportunities and act as subject matter expert in prioritizing those sales opportunities;
  • Scope the overall solution required to meet customer needs looking out for any potential issues, and then produce and deliver a technical proposal to the prospect;
  • Provide input to the product roadmap based on market needs

About You

  • 2+ years of sales engineering experience, supporting the sales cycle for a business management SaaS platform (ERP, Order management, Inventory Management, CRM, Accounting, Ecommerce, etc…);
  • Solid communicator that can take complex topics and articulate them in a clear, concise manner
  • High level of curiosity, high energy, self-motivated
  • Proven track record of successful quota achievement, increasing deal size and accelerating the buying process;
  • Previous experience in one or more of the following desired but not required: Netsuite, SAP, Oracle, JDA, Infor, MS Dynamics, Epicor, Sage or QuickBooks preferred;
  • Previous ecommerce experience preferred but not required (i.e. familiarity with Shopify, BigCommerce, Ebay, Amazon, etc…)
  • Must be in Austin or willing to relocate
  • We are not sponsoring visas at this time

Ensuring a diverse and inclusive workplace where we collaborate and learn from each other is core to Brightpearl’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a supportive place to work.