Our People

Transparency and access to leaders are critical to the team we have built at Brightpearl. Meet the team that is leading the way.

The Board

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    Derek O'Carroll

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    Maurice Helfgott

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    Chris Tottman

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    Charles Grimsdale

Derek has been Brightpearl’s CEO and a member of the board since May 2016 and is responsible for the overall company strategy and delivering on Brightpearl’s mission to enable intelligent retail. Before joining Brightpearl, Derek served as Senior Vice President of Field Sales and Marketing at Norton, responsible for $1.7bn of revenue globally. Since Derek became CEO of Brightpearl, his drive, vision and leadership has seen Brightpearl go from strength to strength. The company has seen significant growth in its core customer base, cementing its position as an invaluable asset for mid-sized merchants seeking a competitive edge.


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Maurice joined Brightpearl’s board as Chairman in July 2018. Maurice has over 30 years of retail operations and industry expertise and has built a reputation for transforming the fortunes of fashion businesses, especially online. He is a former Marks & Spencer Main Board Director and the Founder of Amery Capital, an investment and advisory firm with a principal focus on retail and digital consumer businesses. As well as supporting Amery’s portfolio of companies including Oliver Sweeney, Goat and Long Tall Sally, Maurice is the Senior Independent Director of Moss Bros Group and Non Executive Director at luxury street style brand, END.Clothing.

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Chris has been a member of Brightpearl’s board since 2011. He is General Partner at venture capital and private equity investment firm, Notion Capital, which specializes in investing in high-growth enterprise tech start-ups across Europe. Previous investments include NewVoiceMedia, Shutl, Volo, Workable, DueDil and Elevaate. Prior to joining Notion, Chris was Chief Commercial Officer at MessageLabs (since acquired by Symantec).

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Charles joined Brightpearl’s board in April 2015. He is Co-Founder and Partner at venture capital and private equity investment firm, Eden Ventures, which invests in technologies within the telecommunications, ecommerce, social media and mobile sectors. Previous investments include Basekit, DocCom, Secerno (since acquired by Oracle), blinkBox and We7 (both acquired by TESCO). Prior to joining Eden Ventures, Charles was CEO and Founder of Europe’s leading distributor of digital music, OD2, which was acquired by Nokia in 2006.

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    Fergus Gloster

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    Roland Dennert

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    Oliver Richards

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    Paul Goodridge

Fergus has held a Non Executive Director position on Brightpearl’s board since May 2015 and is one of the foremost experts in Europe on building sales and marketing technology businesses. His career spans three decades and includes senior leadership roles at Oracle, Salesforce and Marketo, as well as Non Executive Director positions at leading cloud technology companies NewVoiceMedia, Condeco and Teamwork.com.

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Roland joined Brightpearl’s board in August 2018. He is a Managing Partner at venture capital and private equity investment firm, Cipio Partners, which is a leading investment management and advisory firm providing growth capital and minority buyout solutions to technology companies. Previous investments include Lastminute.com Group, Agorapulse, DisplayLink, Zappi and Onzo. Roland started his private equity career at 3i Group, and prior to that, was a strategy consultant with Roland Berger and The Boston Consulting Group.

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Oliver joined Brightpearl’s board in November 2018. He is an Investment Director at venture capital and private equity investment firm, MMC Ventures, which invests in early-stage technology businesses within the financial and business services, digital media and consumer internet sectors. Previous investments include Bloom & Wild, Echo, DigitalGenius, CloudSense, NewVoiceMedia and MoneyExpert. Oliver started his career at Deloitte as a Strategy Engagement Manager, and has since held senior leadership and Non Executive Director positions at a number of fast-growing companies including Monitise, Localistico and MyVoucherCodes.

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Paul joined Brightpearl’s board as a Non Executive Director and Chair of Audit Committee in April 2019. He is a Chartered Accountant with over 25 years of senior international financial management experience and has spent the past 15 years as CFO for both public and private companies including Imagen, GFI, LOGICNow and Skrill (formerly Moneybookers). Paul also holds a Non Executive Director position at Condeco.

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    Andrew Porter

Andrew joined Brightpearl’s board in July 2019 following a successful five years as the company’s Chief Information Officer. Andrew’s career spans over 20 years in market-leading investment banks and financial services companies including Deutsche Bank, UBS and Nomura. More recently, Andrew was a Director at global IT solutions company, Serisys.

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Our Team

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    Derek O'Carroll

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    Nick Shaw
    General Manager

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    Scott Hill
    SVP of Product

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    Jacqui Fernandez
    Chief of Staff

Derek has been CEO of Brightpearl since May 2016 and is responsible for the overall company strategy and delivering on Brightpearl’s mission to enable intelligent retail. Before joining Brightpearl, Derek served as Senior Vice President of Field Sales and Marketing at Norton, responsible for $1.7bn of revenue globally. Since Derek became CEO of Brightpearl, his drive, vision and leadership has seen Brightpearl go from strength to strength. The company has seen significant growth in its core customer base, cementing its position as an invaluable asset for mid-sized merchants seeking a competitive edge.

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Nick has been General Manager of Brightpearl since July 2019 and is responsible for EMEA Sales, Global Marketing and Alliances. Before joining Brightpearl, Nick was GM and Vice President of the EMEA Consumer business at Symantec and was responsible for a $500m revenue business. Prior to Symantec, he held various senior leadership positions in start-ups and services businesses in the UK and Asia Pacific.

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Scott is SVP of Product at Brightpearl. He joined Brightpearl in February 2012 and has worked in various technical and customer-facing roles within the company. For the last three years, Scott has led Brightpearl’s product management and business analyst teams and is responsible for the company’s overall product strategy, working with Brightpearl’s development teams to deliver projects across the core product portfolio. Scott has also been the driving force behind designing and building Brightpearl’s advanced products such as workflow automation and WMS. Scott has a background in software design, and in addition to his role at Brightpearl, holds non-exec director positions at a number of SaaS businesses in the retail tech ecosystem.

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Jacqui is Chief of Staff at Brightpearl. She joined Brightpearl in August 2017 and leads the Business Operations team including Revenue Operations, HR, Learning & Development and Legal. Before working at Brightpearl, Jacqui held senior management roles within Autodesk’s financial divisions and was responsible for business partnering with sales teams, strategic planning, forecasting and FP&A. Jacqui’s early career history spans several financial and operational roles at prominent technology companies including Symantec and Honeywell.

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    Stuart Pick
    VP of Global Alliances

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    Michael Sherman
    VP of Sales

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    Justin Press
    SVP of Customer Success

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    Oliver Holmes
    Group Financial Director

Stuart is VP of Global Alliances for Brightpearl. Stuart joined Brightpearl in August 2011 as a Sales Executive and is now responsible for the company’s global partnership strategy; across both new and existing alliances, as well as agency and technology partners. Stuart has more than 13 years experience working in cloud technology and has held various senior sales executive and account manager roles, including at Oracle, intY and Solsoft.

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Michael is VP of US Sales at Brightpearl. Michael joined Brightpearl in June 2017 and is responsible for creating and executing the US sales team’s go-to-market and operational strategies in line with the company’s core objectives and revenue goals. Before working at Brightpearl, Michael led and managed a team of business development representatives at NetSuite. Michael’s earlier career history spans a variety of business development and sales roles; across both SME and Fortune 500 companies including Dell, EMC and Avnet.

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Justin is SVP of Customer Success, Professional Services & Support at Brightpearl. Justin joined the company in July 2011, and following success in a variety of senior leadership roles, is now responsible for the overall strategy of all three customer engagement departments, ensuring Brightpearl clients are setup for success from day one and throughout their journey with the company. Prior to joining Brightpearl, Justin managed teams and projects delivering Sage and other ERP solutions for Sage platinum partner, K3 FDS, across varying sectors in Europe; from retail to oil and gas.

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Oliver is Group Finance Director for Brightpearl. He joined Brightpearl in August 2017 and is responsible for the company’s business planning, fundraising activities, growth investment rounds and SaaS performance metrics. Prior to joining Brightpearl, Oliver was Director of Finance and Operations at VC-backed media company, Dojo Media, which saw him managing the global operations of the business including finance, legal, HR and recruitment, alongside building a financial plan to inform and solidify the business’ strategy. Oliver began his career in the audit practice of PwC before specializing in VC-backed SaaS businesses like Dojo Media and Sefaira.

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