STREAM is a powerful award-winning collaborative order, delivery and transport management application.
Fully integrated with Brightpearl, STREAM delivers a complete end-to-end software system for retailers, importers, distributors and wholesalers wanting to manage complex delivery or service requirements. Featuring a unique collaborative self-service customer portal, STREAM gives you, your partners and your customers control and real-time information throughout the order-to-delivery process.
- Improve customer interaction through proactive notifications, excellent communications and access to real-time information meaning fewer calls to customer services as well as happier customers, which ultimately leads to more repeat business
- Drive efficient customer services by having a complete view of orders and their delivery coupled with excellent search functionality enables customer service staff to resolve any queries quickly and accurately with no call-back or hunt for information
- Better manage transport costs by proactively managing your deliveries with efficient route and load planning, a smartphone app for drivers and real-time delivery tracking.
Fast and affordable to implement, STREAM has been designed for companies with complex or challenging delivery or service requirements, benefiting businesses that:
- Deliver big, bulky and awkward products
- Require two-man home delivery
- Provide same day delivery services
- Deliver fitting, installation or assembly services for their products
- Deliver emergency parts and repair services
- Have longer lead times from order to delivery and manage the process themselves
- Proactive management of deliveries
- Improved customer satisfaction and customer interaction
- Reduced cost of the order-to-delivery life cycle
- Empower partners and customers
- Real-time management and tracking from order to final delivery
This app costs from £199/$299 per month and you can get started today with a 30 day free trial. Further details on the benefits of integrating STREAM with Brightpearl can be found at: www.go2stream.com/brightpearl