Welcome to the Brightpearl blog.
The place for the latest retail news, stories tips and trends.
Written by Michael Bower on 27 August 2015
This is a guest post from Sellry, who specialize in all things ecommerce —from user experience strategy and interface design to high-end hosting optimization; from custom module development to data integration.
Written by Julie Stevens on 20 August 2015
In the past, accounting used to be a black art that was carried out once a year by an accountant in a darkened room. You wouldn’t know the outcomes until long after the time had passed for you to be able to do anything useful with the results. Receipts and invoices were gathered together in a shoebox or carrier bag and carted off for analysis, coffee stains and all.
Written by Trevor Koen on 18 August 2015
Gone are the days of a customer having an issue and phoning your support team to discuss it. These days a phone might be involved, but it’s not always a call they are making, but rather an instant tweet, or Facebook post. This means that your customer support issue has gone from being a closed conversation, to a discussion in the public domain.
Written by Michael Gandy on 03 August 2015
This guest post has been provided by our partner James and James Fulfilment. James and James are a leading eCommerce order fulfilment specialist that leverage the latest technology for the competitive advantage of their clients.
Written by Joe Walton on 31 July 2015
Hello and welcome to July: In Review
Written by Kim Owens on 29 July 2015
Amazon recently announced a new one-hour delivery service for its Prime Members in the UK, which will deliver a selection of over ten thousand items, from coffee and batteries, to diapers and sports equipment.
Written by Kim Owens on 23 July 2015
For more than 50 years the U.S. has employed the magnetic stripe and signature system for credit card authentication. The problem is, they’re not as secure as retailers or banks would like and have led to a high level of fraud. Payment technology provider, Square, states the U.S. has had the most card fraud in the world over the last 5 years.
Written by Kim Owens on 20 July 2015
Let’s be honest, for most owners and managers of an online retail business, there isn’t really a ‘slow time’ during the year. But it’s typical that during the summer months things shift into a more relaxed mood and operations are a bit less hectic. That’s what makes this the ideal time to take a closer, strategic look at your ecommerce business and areas for improvement.
Written by Joe Walton on 15 July 2015
9 in 10 Startups fail. 30% of which failed because they ran out of cash. - Fortune
Written by Daisy Tottman on 13 July 2015
The need for SMBs to have a real insight in to their inventory and customer buying behaviour is essential not only to compete with larger retailers but to inform business decisions.