August: In Review

Hello and welcome to August: In Review

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How to Choose the ERP Software You Actually Need

This is a guest post from Sellry, who specialize in all things ecommerce —from user experience strategy and interface design to high-end hosting optimization; from custom module development to data integration.

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Moving Away from Shoebox Accounting

In the past, accounting used to be a black art that was carried out once a year by an accountant in a darkened room. You wouldn’t know the outcomes until long after the time had passed for you to be able to do anything useful with the results. Receipts and invoices were gathered together in a shoebox or carrier bag and carted off for analysis, coffee stains and all.

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4 Ways to Make Social Media a Great Support Channel

Gone are the days of a customer having an issue and phoning your support team to discuss it. These days a phone might be involved, but it’s not always a call they are making, but rather an instant tweet, or Facebook post. This means that your customer support issue has gone from being a closed conversation, to a discussion in the public domain.

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Managing an Efficient Warehousing Operation

This guest post has been provided by our partner James and James Fulfilment. James and James are a leading eCommerce order fulfilment specialist that leverage the latest technology for the competitive advantage of their clients.

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July: In Review

Hello and welcome to July: In Review

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What is Inventory Management? Keeping Up with the Changing Retail Customer Experience

Amazon recently announced a new one-hour delivery service for its Prime Members in the UK, which will deliver a selection of over ten thousand items, from coffee and batteries, to diapers and sports equipment.

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U.S. Retail Management: Are You Ready for Chip-and-Signature Cards?

For more than 50 years the U.S. has employed the magnetic stripe and signature system for credit card authentication. The problem is, they’re not as secure as retailers or banks would like and have led to a high level of fraud. Payment technology provider, Square, states the U.S. has had the most card fraud in the world over the last 5 years.

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3 Essential Ways to Optimize Your Online Retail Business

Let’s be honest, for most owners and managers of an online retail business, there isn’t really a ‘slow time’ during the year. But it’s typical that during the summer months things shift into a more relaxed mood and operations are a bit less hectic. That’s what makes this the ideal time to take a closer, strategic look at your ecommerce business and areas for improvement.

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4 Accounting Preparations You Need To Gain Investment in Your Retail Business

9 in 10 Startups fail. 30% of which failed because they ran out of cash. - Fortune

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