Commerce Conversations

January 21 | 4:00 PM GMT | 10:00 AM CDT

Leader Online's Modern Tech Stack Secrets

Rebuilding your ecommerce operations while continuing to grow is no small feat, especially when you’re managing high order volumes, a constantly expanding catalogue, and increasing customer expectations. The right tech stack can unlock scale, but transitioning without disruption? That’s the real challenge.

About this session

For Leader Online, one of the UK’s fastest-growing online retailers, their existing systems were starting to show strain. A legacy ecommerce platform, operational bottlenecks, and a warehouse setup that couldn’t keep pace were creating unnecessary manual work, slowing fulfillment, and making expansion harder than it needed to be. They needed a more flexible, modern foundation to support the next phase of growth.

That’s when they committed to a full transformation: a website replatform with Visualsoft, a warehouse migration supported by IMPACT EVOLVE, and a connected operations engine powered by Brightpearl, with b.solutions providing the integrations to keep everything running smoothly.

This partner-powered ecosystem has given Leader Online real-time visibility, automated workflows, streamlined fulfilment, and a stable operational backbone designed for both today’s demands and tomorrow’s growth.

In this live panel discussion, moderated by ecommerce expert Chloe Thomas, you’ll get an inside look at how Leader Online rebuilt its retail engine inside out, and the role each partner played in shaping a tech stack ready for high-performance ecommerce.

Our speakers

Gary Murray - Leader Online

Gary Murray

CTO

Gary is Chief Technology Officer at Leader Online, sharing first-hand insights on scaling a £50m+ ecommerce business with Shopify Plus and integrated systems.

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Chloë Thomas

Podcast host and author

Chloë Thomas is a globally recognised eCommerce marketing problem solver. Author of several bestsellers, keynote speaker, and host of the award-winning eCommerce MasterPlan Podcast, where they’ve published an interview with a brand sharing their story and experience every week since 2015!

Anthony Herve - BSITC

Anthony Herve

Founder & MD

Anthony, founder of b.solutions, honed his expertise at Accenture before transforming global brands like L’Oréal and BBC Worldwide. Since 2011, he’s helped retailers and entrepreneurs optimise, automate and scale, delivering game-changing results.

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Tim Mawson

Partnership Manager

eCommerce professional with a real passion for technology. I have always had a keen interest in technology, but applying this to the retail space has been something I have loved doing.

I have always filled a role within sales, however, partnerships are something I enjoy. Being able to create a space where two companies can with together is truly great to be a part of.

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Beth Tyrrel

Business Consultant

Experienced delivery and project manager, supply chain leader, business transformation specialist.

Specialties: Supply Chain, Fulfilment Centre build or move, Food and drink, leading teams, Coaching and Mentoring, Management Training, Project Management, Change Management, Relationship Management, Lean transformation, Process improvement, Bid and tender writing, Commercial Management and Strategy