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Trusted by merchants in every industry
"Another great feature of Brightpearl is customers can be tracked, tagged, emailed, and updated in no time at all. This has streamlined my sales and lead generation by making it easy to communicate with current and potential clients as well as with my suppliers."
"We’re now able to keep the customer in the loop; from informing them when an order is received, to dispatch and real-time updates on expected delivery times. It’s a vast improvement that’s helped to build further trust with our customers."
"Brightpearl has given us great insight into our customer base; we can track returning customers and see what they are spending. Being very customer focused is really important to us – we love being able to look after our customers so well."
Streamline your systems, scale up your business
- Packed with built-for-retail features
- Hyper-scalable system that extends to suit your needs
- Top-notch implementation, training and support
- Certified partner of Shopify & Shopify Plus, BigCommerce and other e-commerce platforms
- Powering more than 3 million orders a month – and $5 billion of trade a year
Integrated Retail CRM
Complete activity timeline
With one click, see a complete history of your customers’ interactions with you in an easy-to-understand timeline with a range of filters.
Automated communication reminders
Stay on top of your customer communications by scheduling them to fit in with your unique workflows. Set up handy alerts for when communications have been missed.
Automate customer segmentation
Segmenting your customers helps steer your marketing. Brightpeal automatically tags or untags customers based on what they buy (or any other behaviors you select)
Manage customer credit
See, at a glance, whether a customer has an outstanding balance before processing any more sales. Keep finances in check with credit limit controls and debtor and creditor reports
Complete email history with customers and suppliers
Easily view a full record of emails sent and received between you and your customers and suppliers (even the ones sent outside of Brightpearl), alongside order updates in a simple, personalized contact timeline.
Ready to Plug & Play?
Brightpearl makes it easy to seamlessly connect with the best tools, apps and add-ons for your businessSee all our integrations
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