Brightpearl is always looking for people who can add value to our expanding team. New roles and opportunities are being created in both our office locations. We would love to have you be the next "Pearl" and add to our Company's success.
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As part of our mission to automate retail at scale, we are looking for an experienced Application Security Architect to join our growing team in the UK. Our security team is based in the UK and has a global responsibility to govern and guide the rest of the organisation in applying best practices.
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We are looking for a support helpdesk agent who has a passion for providing exceptional customer service and web-based technology support. This role will be a perfect match for you if you pride yourself in delivering excellence, possess fantastic troubleshooting and customer service skills, whilst having the ability to dive deep into a new product to learn it inside out.
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The ideal candidate is an experienced database engineer and pipeline builder who enjoys optimizing data systems and building them from the ground up. The Data Engineer will support our software engineers, systems architects, and product managers on data initiatives, and will ensure optimal data delivery architecture is consistent throughout ongoing projects.
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Our DevOps integrate developers and operations teams to improve collaboration and productivity by automating infrastructure, workflows and continuously measuring application performance. You will work with a team in a DevOps environment to complete tasks relating to our current projects.
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This role is perfect if you’re newly qualified and now looking to work for a fast growing tech company. You will play a pivotal role in supporting the Finance function and reporting to the Financial Controller. You’ll have exposure to a broad range of tasks throughout the monthly cycle, working closely with other members of the finance team.
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This is an opportunity to collaborate in a cross-functional team to design, extend and implement the UI of our web app. We are at an early stage of our implementation of ReactJS, so we expect this role to contribute to defining how we do things moving forward. The plan is to use a ReactJS + TypeScript framework interacting with our existing service oriented architecture to implement all new features, and port existing functionality out of our legacy PHP UI.
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As a valued team member, you’ll utilize your analysis skills to interpret client data requests. Our team is creative, driven and focused on providing the most accurate and digestible data to our clients daily. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands.
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As a member of this team, you will be responsible for leading implementations and serve as an expert during the sales cycle. You will add value throughout the solution delivery stage (ensuring quality delivery standards are met) with a smooth customer handover to the Customer Success and Support teams. You will be responsible for ensuring the Professional Services team delivers high quality implementation projects, and continually improve processes for improved stakeholder outcomes and efficiency.
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The primary role of the Partner Manager is to generate new business opportunities through our referral partners and build long term mutually beneficial partnerships. Contribute to our company's growth by helping to develop and manage an ecosystem of partners, who advocate Brightpearl, and trust us to help delight their customers.
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As a Project Manager in the Professional Services team, you will be part of the customer’s entire onboarding journey from solution scoping where you will provide risk and delivery analysis to ensuring a smooth Go-Live and eventual handover to our Customer Success team after they are live on our platform. You will manage delivery timelines, budget, and ensure project team members are in sync throughout the project lifecycle.
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We are looking for our first in-house Sales Trainer. The Sales Trainer role is responsible for ensuring the effective onboarding and continuing education of Sales and Sales-related professionals. You will also ensure a cadence of continuous learning and education for the teams.
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The Test Engineer is a software developer focusing on testing the platform. The Test Engineer is part of the development team with access to code and actively participating in debugging and altering the code as necessary.
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The Customer Success Manager (CSM) position is a critical role within the Customer Success Team, where our goal is to ensure the success of our customers. Brightpearl’s CSMs proactively drive the technical and business health of our customers through proactive account management, adoption review, issue management, coordinating solutions/priorities, understanding support health, identifying best business practices and managing all escalated customer issues which may occur.
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The Customer 1st Support team is the ‘go to’ team for Brightpearl customers, both internal and external, who are looking for assistance with our cloud-based platform in which we serve both retailers and wholesalers.
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The Account Executive is responsible for all new business within a defined Territory. The role aligns to the customer journey – from their initial interest, through qualification, evaluation, solution scoping, negotiation, to closing. You will manage the entire sales cycle and close new business from inbound and outbound generated leads.
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The role is responsible for ensuring the Professional Services team deliver high quality implementation projects. As a member of this team, you will be responsible for leading implementations, adding value throughout the solution delivery stage with a smooth customer handover to the Customer Success and Support teams.
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