Brightpearl is always looking for people who can add value to our expanding team. New roles and opportunities are being created in both our office locations. We would love to have you be the next "Pearl" and add to our Company's success.
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We are looking for a highly organized, diligent and adaptable Account Manager to join our Sales Team. The purpose of the Account Manager role is to successfully manage upsell and renewals for their allocated accounts.
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As a support team member, you will be at the core of Brightpearl ensuring customer satisfaction by diving into the product, diagnosing, and resolving customer issues using a combination of technical experience, platform analysis tools and advanced database analysis tools where product knowledge and standard workflows have failed.
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As part of our mission to automate retail at scale, we are looking for an experienced Application Security Architect to join our growing team in the UK. Our security team is based in the UK and has a global responsibility to govern and guide the rest of the organisation in applying best practices.
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We are looking for a support helpdesk agent who has a passion for providing exceptional customer service and web-based technology support. This role will be a perfect match for you if you pride yourself in delivering excellence, possess fantastic troubleshooting and customer service skills, whilst having the ability to dive deep into a new product to learn it inside out.
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Our DevOps integrate developers and operations teams to improve collaboration and productivity by automating infrastructure, workflows and continuously measuring application performance. You will work with a team in a DevOps environment to complete tasks relating to our current projects.
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This is an opportunity to collaborate in a cross-functional team to design, extend and implement the UI of our web app. We are at an early stage of our implementation of ReactJS, so we expect this role to contribute to defining how we do things moving forward. The plan is to use a ReactJS + TypeScript framework interacting with our existing service oriented architecture to implement all new features, and port existing functionality out of our legacy PHP UI.
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Our HR Business Partner works collaboratively with Executives and our People Managers to ensure that our business needs align with our hiring, retention and success strategies and that consistent high standards are met throughout the organization. Apply your HR expertise, business partnering skills and flair for bringing out the best in others, to deliver value-added service to management and employees that is aligned with the strategic goals.
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Our HR Business Partner works collaboratively with Executives and our People Managers to ensure that our business needs align with our hiring, retention and success strategies and that consistent high standards are met throughout the organisation. Apply your HR expertise, business partnering skills and flair for bringing out the best in others, to deliver value-added service to management and employees that is aligned with the strategic goals.
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As a valued team member, you’ll utilize your analysis skills to interpret client data requests. Our team is creative, driven and focused on providing the most accurate and digestible data to our clients daily. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands.
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As a product expert, you will drive sales’ deals forward by providing prospects insight into Brightpearl’s functionality and help them understand what can be accomplished on our platform. You will advise the Sales team with any technical advice they may need as they gather information throughout the sales cycle.
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At the heart of our business, the role of product management covers a diverse list of activities and events at Brightpearl. As a Product Manager, you’ll be tasked with the balancing act of facilitating others, continuously improving existing processes and technology, and influencing the evolution of your assigned Product that is scalable and aligned with Brightpearl Strategy.
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The responsibilities of a Product Manager at Brightpearl span a wide range of disciplines including product vision and direction, product design, business development & commercial success of our portfolio. This is a highly influential role and you will need to be highly competent at communicating at all levels both inside and outside the company. You will have the ability to lead both business and technical teams to achieve a coherent product strategy that meets the needs of our customers and the business objectives. This role will take ownership of our high throughput ecommerce channel connectors.
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As a Project Manager on the Professional Services team, you will be part of the customer’s entire onboarding journey from solution scoping where you will provide risk and delivery analysis to ensuring a smooth Go-Live and eventual handover to our Customer Success team after they are live on our platform.
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This exciting new role will work closely with our Sales and Marketing teams to ensure they are enabled with the right data, systems, and tools to be effective in their roles and decision making, and that our operational processes and controls are effective.
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ou will work across departments, partnering with senior team members and collaborating with the finance function based in the UK. The responsibilities will be a varied mix across commercial, compliance, reporting and other business areas, providing a steep learning curve in a supportive environment which will reward an individual who is ambitious, confident and conscientious.
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The Test Engineer is a software developer focusing on testing the platform. The Test Engineer is part of the development team with access to code and actively participating in debugging and altering the code as necessary.
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A pivotal role within Brightpearl product development, leading multiple teams to drive growth and innovation. The Software Development Manager will be part of the Engineering leadership team, creating an agile environment, building and motivating teams.
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Our VP Product Management is responsible for leading the execution of our overall product strategy, including the continuous improvement and innovation of product offerings, roadmaps and release planning and communication around all of those.
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The Account Executive is responsible for all new business within a defined Territory. The role aligns to the customer journey – from their initial interest, through qualification, evaluation, solution scoping, negotiation, to closing. You will manage the entire sales cycle and close new business from inbound and outbound generated leads.
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The role is responsible for ensuring the Professional Services team deliver high quality implementation projects. As a member of this team, you will be responsible for leading implementations, adding value throughout the solution delivery stage with a smooth customer handover to the Customer Success and Support teams.
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