Expert
Implementation

The start of your Brightpearl journey

Simpler,
better
workflows

Even the best software can be let down by slap-dash implementation. Compromising on this essential stage of set-up leads to clunky workflows, delayed data and inaccurate reporting.

We understand the importance of implementation, so we've developed a unique approach to ensure our system meets — and even exceeds — your expectations.

I've done a lot of ERP implementations in my life, and the team at Brightpearl was great. They were knowledgeable and helpful in getting us set up and bringing in partners to provide a complete solution."

Kevin Sander, Adventuron

Our
step-by-step
approach

Brightpearl implementation is designed, planned, managed and configured by our experienced, in-house experts — and it has a 97% success rate. Here’s how it works…

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1.

Pre-contract plan of action

Unlike other vendors, we scope out your project at our expense before you sign any paperwork. You’ll receive a Technical Solution Proposal (TSP) detailing exactly how the system will be implemented to meet your unique workflows and requirements. It’s an extra step — and an essential one.

Action plan text
2.

Fixed cost

We'll provide a fixed cost quote before you sign your contract, so you’ll know exactly what to expect, avoiding any nasty surprises that often happen with poorly planned implementations.

3.

Migrating your data

We know how important accurate data is for driving growth. We’ll migrate, review and structure all your data, from customers and products to vendors and accounting, according to best practices.

4.

Complete configuration

We'll make sure Brightpearl is properly configured and seamlessly connected to all your channels and systems, including your webstore, marketplace, physical store, B2B portal, 3PL, payment provider and accounting tools.

5.

Team training

To ensure you and your team get the most out of Brightpearl, our experienced implementation consultants will provide complete training as part of your onboarding.

6.

Testing, testing, 1, 2, 3…

As a last but essential step, we’ll ensure all your workflows, including purchasing, customers, warehouses and accounting, run like clockwork before you go live.

7.

Ongoing optimization

Our implementation process doesn’t stop once your system is live. Our consultants continue to finetune the workflows and solutions based on your post-live feedback. The more optimized your workflows are, the more freedom you have to grow your business.

Our customers

Hear what our customers say

Rep Fitness

" We told Brightpearl we needed to go live in six weeks and we did! Having the fantastic training and implementation support that we did from Brightpearl meant that we were able to manage the holiday spike without breaking a sweat. If you can go live one week before Black Friday, you could do it at any time! "

Alida Sholl, Rep Fitness

Jimmy Lion

" The implementation went very well – the integrations with all our channels are seamless – but even more impressive than the tech side of things is the human approach of Brightpearl. "

Alvaro Gomis, Jimmy Lion

The Good Patch

" After all training sessions, the team was able to answer all outstanding questions during our testing sessions that really helped our team get comfortable with using Brightpearl. "

Noel Espinosa, The Good Patch

Prima Coffee

" We were clear from the start that we had to go live on Brightpearl in time for our holiday season – we trusted the Brightpearl team to make it happen, and they did. "

Jordan Kavuma, Prima Coffee

Golden Protective Services

" The implementation and customer support from Brightpearl made the process of moving platforms far less challenging than we’d thought. They made us feel like we were taken care of and never abandoned along the way. Everything was well prepared and timely. "

Donna Best, Director of Operations, Golden Protective Services

Got questions?

Ready to reach your potential? Book a demo today to see how Brightpearl can help you do business better.

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Retail Operating System in action