Customer Support You Can Count On
When you need help, you need it quickly. We provide friendly, fast support, on the phone and on email, 24 hours a day, seven days a week.
26 minutesAverage time to first response
The level of service we’ve received from Brightpearl has been phenomenal. As a brand, Brightpearl has a can-do attitude and you get to deal with a real person who knows their stuff."
Mark Tweed, CyberJammies
Hear what our customers say
" From a support perspective, Brightpearl has been great, the team’s willingness to help us problem solve and find creative ways of dealing with surges in demand has enabled us to maintain a high level of service. "
Dan Nephew, Lovepop
" Customer support at Brightpearl is excellent. I’ve worked with hundreds of software companies over the years; these guys are among the best. They react quickly and they’re always trying to assist and better understand what the problem is. "
David Keith, Growers House
" On the very rare occasions that we run into any issues or need a little help, the Brightpearl support team have been really helpful and great to work with – quick to respond and very friendly. "
Michael Broom, Roseland Furniture
Ready to reach your potential? Book a demo today to see how Brightpearl can help you do business better.Get in touch