Winning in a Digital Era

The Covid-19 crisis has changed consumers’ buying behavior significantly. Our latest report 'How We’ll Shop: Winners & Losers' reveals which sectors will fare better than others over the next 12 months.

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Online Opportunities Swell in the Winning Retail Sectors

Shoppers intend to purchase more items from the following sectors within the next 12 months.

Footwear

Footwear

78 %

of shoppers will be buying online more frequently over the next year

Electronic products

Electronic products

AND

55 %

of consumers now buy products online that they previously only bought in-store

DIY products

DIY products

67 %

of shoppers are open to using or trying new brand

New Opportunity Requires Robust Infrastructure

New market opportunities present ecommerce operations challenges that can only be met with flexible digital solutions which allow your business to automate post purchase workflows, make rapid adjustments in real time and support scale - all maintaining an outstanding level of service.

What do Digital Operation Platforms offer?

  • Ability to manage unpredictable order spikes
  • Reduce the amount of staff needed to process and ship orders
  • Ability to add and easily manage additional online sales channels from a central hub
  • Multi-location fulfillment features
  • Fast shipping or same-next day delivery
  • Buy Online, Pick Up in Store (BOPIS) capability
  • Expansion to Direct-To-Consumer made easy
Manage Covid-19 related challenges

"80% more businesses are using Brightpearl in 2020 to manage Covid-19 related challenges while expanding their digital growth. Why aren’t you one of them?"

Partner with Brightpearl to Catch the Wave

If you’re confronted with these challenges, why not consider a Digital Operations Platform like Brightpearl to boost your operational agility?

Brightpearl is built to support retail and wholesale growth in a fast changing environment. Retail-tailored functionality combined with pre-built integrations and configurable workflows means you’ll have full flexibility to expand your business, whether you’re opening new sales channels, expanding your product lines, or adopting new business models such as DTC. And with Brightpearl’s powerful automation engine, speed up your entire order to cash workflows by automating repeatable but critical processes, meaning you can focus on growth.

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Partner with Brightpearl
Fairfax & Favor

"We were able to manage the surge in demand without missing a step because our ecommerce operations were geared up for online sales and handling these unpredictable spikes in interest. We’ve been delivering 99% of orders as next day delivery during the pandemic - with less staff. Brightpearl has been essential to our success."

Rob Cooper, Head of Operations, Fairfax & Favor

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See the benefits of Brightpearl's Digital Operations Platform in action