Category: Customer Service

Aastha Shaw

13 Ways to Integrate Email Marketing and Social Media to Bring in New Customers

Richard Conn - Senior Director, Demand Generation, 8x8

9 eCommerce Customer Experience KPIs to Start Tracking Today

Grace Lau

Why Marketing Attribution Provides Better Insight into the Customer Journey

Phillip Akhzar

7 Post-Purchase Tips to Help You Improve Customer Experience

Brightpearl

10 Top Tips for Providing World Class Customer Service

Derek O'Carroll

It’s Time to Take Ownership of the Rising Review Culture

Brightpearl

How Online Reviews Can Lead To Better Business Results

Mark Hook

The Power of Customer Reviews [Infographic]

Brightpearl

4 Innovative Tactics to Learn More About Your Customers

Brightpearl

Five Ways a Lack of Organizational Collaboration Can Ruin the Customer Experience

Brightpearl

How to Make Delivery Part of the Move to Personalized Customer Engagement

Brightpearl

Why a Customer-First Strategy Makes You a Powerful Retail Competitor