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    Sales Order Management

    • Manage multichannel orders in one system
    • Integrated POS, ecommerce, marketplaces, EDI, shipping and 3PL
    • Process thousands of orders daily
    • Integrate multi-warehouse fulfillment
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    Inventory Management

    • Track inventory from purchase to sale
    • Automated inventory cost accounting
    • Make data-driven purchasing decisions
    • Gail real-time insight across multiple locations and sales channels
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    Inventory and Demand Planning

    • Automatic forecast for replenishment
    • Invest in the right products
    • Release money tied up in overstock
    • Order enough product to meet demand
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    Shipping & Fulfillment

    • Multi-location warehouse management
    • Manage complex order fulfillment
    • Automated shipping integrations
    • Configurable workflows
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    Warehouse Management

    • Multi-location warehouse management
    • Intuitive barcode scanning system
    • Fewer mistakes on the pick / pack / ship process
    • Lower order handling time
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    Retail Accounting

    • Automatically account for trading activity
    • Generate a P&L and balance sheet on demand
    • Real-time accounts payable & receivable
    • Expand through cross-border trade with multi-currency support
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    Purchasing & Supplier Management

    • Real-time accounts payable
    • Landed cost management
    • Manage relationships with suppliers
    • Update inventory costs using FIFO method
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    Workflow Automation

    • Intuitive rule-based workflow automation
    • Automate your entire order-to-cash process
    • Minutes to set up and change
    • Save time on manual tasks and lower human error
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    Reporting & Business Intelligence

    • Analyze sales and performance
    • Real-time accounts payable and receivable
    • Generate a P&L and balance sheet on demand
    • Define low-inventory quantities
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    Payments

    • Send click-to-pay invoices
    • B2B payment workflows
    • Take payment for phone orders
    • Save client card details for future use
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    CRM

    • Automate your email marketing
    • 360-degree view of customers
    • Wholesale CRM
    • Improve your customer service
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    POS

    • Save the sale when you don’t have an item in stock
    • Offline mode
    • Real time performance
    • Pause transactions
    • Sales Order Management
    • Inventory Management
    • Inventory and Demand Planning
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Category: Customer Service

Phillip AkhzarAugust 18, 2020January 25, 2021

7 Post-Purchase Tips to Help You Improve Customer Experience

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BrightpearlMarch 17, 2020February 12, 2021

10 Top Tips for Providing World Class Customer Service

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Derek O'CarrollOctober 24, 2019February 4, 2021

It’s Time to Take Ownership of the Rising Review Culture

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BrightpearlOctober 14, 2019February 8, 2021

Purple Tuesday: Changing the Customer Experience

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BrightpearlAugust 15, 2019February 4, 2021

How Online Reviews Can Lead To Better Business Results

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Mark HookJuly 31, 2019February 8, 2021

The Power of Customer Reviews [Infographic]

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BrightpearlMay 31, 2019February 8, 2021

Innovating Like Amazon! The Tech Stack You Need to Ace the Online Customer Experience

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BrightpearlMarch 13, 2019February 4, 2021

4 Innovative Tactics to Learn More About Your Customers

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BrightpearlMarch 5, 2019February 8, 2021

Joining the Dots: How To Achieve a Fast & Frictionless Experience Across the Entire Customer Journey

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BrightpearlNovember 1, 2018February 4, 2021

Five Ways a Lack of Organizational Collaboration Can Ruin the Customer Experience

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BrightpearlAugust 23, 2018February 4, 2021

5 Ways to Gain Customers & Sales Via Retail Events

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BrightpearlAugust 15, 2018February 8, 2021

10 Secrets of Automating Customer Service [Infographic]

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