Skip to content
Brightpearl by Sage
  • Product Overview
    • Forecasting & Purchasing

    • Inventory Planning
    • Operational efficiency

    • Inventory & Order Management
    • Shipping & Fulfillment
    • Warehouse Management
    • CRM
    • Data insights

    • Retail Analytics
    • Retail Accounting
  • Services
    • Implementation
    • Training
    • Customer Success
    • Flexible Infrastructure
  • Pricing
  • Integrations
    • E-commerce

    • Shopify
    • Magento
    • BigCommerce
    • Accounting & payments

    • Stripe
    • Square
    • Xero
    • Quickbooks
    • Sage
    • Shipping & Fulfillment

    • Royal Mail
    • USPS
    • DPD
    • FedEx
    See all integrations
  • Who we serve
    • By Business Type

    • E-Commerce Businesses
    • Multichannel Businesses
    • Direct-To-Consumer Businesses
    • Wholesale & B2B Businesses
    • By Ecommerce Channel

    • BigCommerce Businesses
    • Magento Businesses
    • Shopify Businesses
    • Amazon Businesses
    • eBay Businesses
    • Walmart Businesses
  • Why Brightpearl
    • Why Brightpearl
    • Customer Stories
  • Resources
    • Resource Center
    • Guides
    • Blog
    • Press
    • Life is Short, Let's Automate
    • Re:tales Podcast
    • Peak Season Series 2023
    • The Lightning 50
  • Book a Demo
  • Login
  • Book a demo

Category: Customer Service

Whittney GilstrapMay 20, 2025May 12, 2025

What Does OTIF Mean? Understanding On-Time, In-Full Delivery

Whittney GilstrapMay 9, 2025May 8, 2025

ERP vs. CRM: What’s the Difference and Why Does It Matter?

Aastha ShawApril 15, 2022November 14, 2022

13 Ways to Integrate Email Marketing and Social Media to Bring in New Customers

Richard Conn - Senior Director, Demand Generation, 8x8October 27, 2021February 25, 2023

9 eCommerce Customer Experience KPIs to Start Tracking Today

Grace LauSeptember 6, 2021January 14, 2022

Why Marketing Attribution Provides Better Insight into the Customer Journey

Phillip AkhzarAugust 18, 2020November 22, 2024

7 Post-Purchase Tips to Help You Improve Customer Experience

BrightpearlMarch 17, 2020December 4, 2024

10 Top Tips for Providing World Class Customer Service

Derek O'CarrollOctober 24, 2019May 20, 2025

It’s Time to Take Ownership of the Rising Review Culture

BrightpearlAugust 15, 2019February 4, 2021

How Online Reviews Can Lead To Better Business Results

Mark HookJuly 31, 2019February 8, 2021

The Power of Customer Reviews [Infographic]

BrightpearlMarch 13, 2019March 19, 2025

4 Innovative Tactics to Learn More About Your Customers

BrightpearlNovember 1, 2018May 20, 2025

Five Ways a Lack of Organizational Collaboration Can Ruin the Customer Experience

Posts pagination

1 2 Next
Brightpearl by Sage
  • Follow Us

  • Facebook
  • X (Twitter)
  • LinkedIn
  • Youtube

Company

  • Brightpearl history
  • Opportunities
  • Press

Partner Services

  • Partner resources
  • Find a partner
  • Become a partner
  • Refer a customer

Support

  • Knowledge Center
  • API
  • Get in touch
  • Contact Support

© Brightpearl Copyright 2025 All rights reserved

Privacy policy Cookie policy Customer Terms Security