Category: Customer Service

Richard Conn - Senior Director, Demand Generation, 8x8

9 eCommerce Customer Experience KPIs to Start Tracking Today

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Grace Lau

Why Marketing Attribution Provides Better Insight into the Customer Journey

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Mark Hook

How To Get Your Customers To Trust You in Five Simple Ways

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Phillip Akhzar

7 Post-Purchase Tips to Help You Improve Customer Experience

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Brightpearl

10 Top Tips for Providing World Class Customer Service

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Derek O'Carroll

It’s Time to Take Ownership of the Rising Review Culture

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Brightpearl

Purple Tuesday: Changing the Customer Experience

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Brightpearl

How Online Reviews Can Lead To Better Business Results

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Mark Hook

The Power of Customer Reviews [Infographic]

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Brightpearl

Innovating Like Amazon! The Tech Stack You Need to Ace the Online Customer Experience

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Brightpearl

4 Innovative Tactics to Learn More About Your Customers

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Brightpearl

Joining the Dots: How To Achieve a Fast & Frictionless Experience Across the Entire Customer Journey

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