We’re proud to announce the

Brightpearl Trusted 100

The Sites to Shop 2020!

As the digital shopping space becomes even more congested, it can make it hard for customers to know which brands they can really trust with their business. The Brightpearl Trusted 100 is the definitive list of the best online retailers in the US. Now, for the first time, online shoppers can see where their favorite US brands and e-tailers rank and who they can trust to spend their money with.

Are you an exceptional e-tailer based in the US and think you deserve a spot on this list in 2021?

Rank Name Location Sector Brightscore
Paper Mart logo

Paper Mart

@papermart
Orange,
California
Packaging /
Gifting
99
GymShark logo

Gymshark

@gymshark
Denver,
Colorado
Sport /
Fitness
94
Fringesports logo

Fringe Sport

@fringesport
Austin,
Texas
Sport /
Fitness
92
Lovepop logo

Lovepop

@lovepop
Boston,
Massachusetts
Cards / stationary /
gifting
92
logo

Roka

@rokasports
Austin,
Texas
Sport /
Fitness
92
Gazelle sports logo

Gazelle Sports

@gazellesports
Grand Rapids,
Michigan
Sport /
Fitness
92
Giant Nerd logo

Giantnerd

@Giantnerd
Denver,
Colorado
Sport /
Fitness
91
B8ta logo

B8ta

@b8ta
San Francisco,
California
Personal tech /
lifestyle
91
Aces Flowers logo

Ace's Flowers

@acesflowershop
Aptos,
California
Florist 90
Gaia Herbs logo

Gaia Herbs

@GaiaHerbs
Brevard,
North Carolina
Health 90
Perani's Hockey World logo

Perani's Hockey World

@hockeyworld
Flint,
Michigan
Sport /
Fitness
90
Oaklandish logo

Oaklandish

@Oaklandish
Oakland,
California
Clothing /
Apparel
89
Ollie logo

Ollie

@Olliepets
New York City,
New York
Pet supplies 89
ETRAILER logo

etrailer

@EtrailerR
Wentzville,
Missouri
Motoring Supplies 89
Spikeball logo

Spikeball

@Spikeball
Chicago,
Illinois
Sport /
Fitness
88
MyGiftStop logo

My Gift Stop

@MyGiftStop
Shelton,
Connecticut
Apparel /
Accessory Retailer
88
Lacrosse Unlimited logo

Lacrosse Unlimited

@LAXUNLIMITED
Hauppauge,
New York
Sport /
Fitness
87
Friar Tux Shop logo

Friar Tux Shop

@friartuxshop
Downey,
California
Clothing 87
Million Dollar Baby Classic logo

Million Dollar Baby Classic

@milliondollarbabyclassic
Pico Rivera,
California
Furniture /
Homeware
86
SmartyPants Vitamins logo

SmartyPants Vitamins

@SmartyHealth
Marina del Rey,
California
Health 86
Athletic Greens logo

Athletic Greens

@AthleticGreens
Carson City,
Nevada
Wellness /
Health
86
Sportique logo

Sportique

@SportiqueSF
San Francisco,
California
Sports Goods 85
Brumate logo

Brumate

@bru.mate
Ft Lauderdale,
Florida
Food & Drink 85
Brilliant Sky Toys & Books logo

Brilliant Sky Toys & Books

@BSkyToys
Brentwood,
Tennesee
Children's Toys 79
WG&R Furniture logo

WG&R Furniture

@WGRfurniture
Green Bay,
Wisconsin
Furniture /
Homeware
79
Rank Name Location Sector
Mud Bay logo

MudBay

@MudBay
Olympia,
Washington
Pet supplies
eVitamins logo

eVitamins

@evitamins
Detroit,
Michigan
Lifestyle /
Health
Healthy Spot logo

Healthy Spot

@HealthySpot
Culver City,
California
Pet Supplies
Pure Hockey logo

Pure Hockey

@PureHockey
Franklin,
Massachusetts
Sport / Fitness
Watanabe Floral logo

Watanabe Floral

@WatanabeFloral
Honolulu,
Hawaii
Florist
Card Kingdom logo

Card Kingdom

@Card_Kingdom
Seattle,
Washington
Card Game
Aetrex logo

Aetrex

@aetrex
Teaneck,
New Jersey
Clothing
EyeBuyDirect logo

EyeBuyDirect

@EyeBuyDirect
Austin,
Texas
Eyewear
James Allen logo

James Allen

@JamesAllenRings
New York City,
New York
Jewelry
Shinola logo

Shinola

@Shinola
Detroit,
Michigan
Watchmaker
Northern Brewer logo

Northern Brewer

@northern_brewer
St. Paul,
Minnesota
Home Brewing Supplies
Whole Earth Provision logo

Whole Earth Provision

@WholeEarthProv
Austin,
Texas
Clothing / Apparel
Mueller Sports Medicine logo

Mueller Sports Medicine

@MuellerSportMed
Oklahoma City,
Oklahoma
Sport / Health
Christian Book Distributors logo

Christian Book Distributors

@Christianbook
Peabody,
Massachusetts
Books
Beachbody logo

Beachbody

@Beachbody
Santa Monica,
California
Fitness / Health
lulus.com logo

lulus.com

@lulusdotcom
Chico,
California
Clothing / Apparel
Aubuchon Hardware logo

Aubuchon Hardware

@AubuchonHrdware
Westminster,
Massachussets
Hardware
Hims logo

Hims

@wearehims
San Francisco,
California
Men's Health / Beauty
Family Leisure logo

Family Leisure

@Family_Leisure
Indianapolis,
Indiana
Furniture / Homeware
Honey-can-do International logo

Honey-can-do International

@honeycando
Berkley,
Florida
Storage / Homeware
Rank Name Location Sector
Tobi logo

Tobi.com

@ShopTobi
San Francisco,
California
Clothing / Apparel
Huckberry logo

Huckberry

@Huckberry
San Francisco,
California
Clothing / Apparel
Walter's Wholesale logo

Walter's Wholesale

@WWElectric
Signal Hill,
California
Electronics / Hardware
ABC Stores logo

ABC Stores

@abcstoreshawaii
Honolulu,
Hawaii
Clothing / Apparel / Gifting
Grand TV & Appliance logo

Grand TV & Appliance

@GrandAppliance
Houston,
Missouri
Electronics / Appliances
Campmor logo

Campmor

@Campmor
Paramus,
New Jersey
Outdoors
Replacements logo

Replacements

@replacementsltd
Greensboro,
North Carolina
Homeware
Melaleuca logo

Melaleuca

@Melaleuca
Idaho Falls,
Idaho
Wellness
Madison Reed  logo

Madison Reed

@madisonreedllb
San Francisco,
California
Health / Beauty
Michael Stars logo

Michael Stars

@MichaelStarsInc
Malibu,
California
Clothing / Apparel
BEL Furniture logo

BEL Furniture

@BelFurnitureUSA
Houston,
Texas
Furniture / homeware
Spec's Liqour logo

Spec's Liqour

@Specs1962
Houston,
Texas
Food & drink
American Music Co logo

American Music Co

@AMusicFresno
Fresno,
California
Musical Supplies
RugsUSA logo

RugsUSA

@rugsusa
Cranbury,
New Jersey
Furniture / homeware
Don Roberto Jewelers logo

Don Roberto Jewelers

@DonRobertoCo
San Clemente,
California
Jewelery
TOMs logo

TOMS

@TOMS
Los Angeles,
California
Shoes
Depop logo

Depop

@depop
New York City,
New York
Clothing
Wayfair logo

Wayfair

@Wayfair
Boston,
Massachusetts
Furniture / lighting / homeware
The Detox Market logo

The Detox Market

@thedetoxmarket
Los Angeles,
California
Skincare / Health
Rodan + Fields logo

Rodan + Fields

@RodanFieldsHQ
San Francisco,
California
Skincare / Health
Rank Name Location Sector
Sun & Ski  logo

Sun & Ski

@SunAndSkiSports
Houston,
Texas
Sports / Apparel
Fred Haas Toyota World logo

Fred Haas Toyota World

@fredhaastoyota
Spring,
Texas
Cars / Motoring Supplies
LivWell logo

LivWell

@LivWellCannabis
Denver,
Colorado
Marijuana Dispensary
BrandsMart USA logo

BrandsMart USA

@BrandsMartUSA
Hollywood,
Florida
Electronics / Appliances
FFO Home logo

FFO Home

@FFOHome
Rogers,
Arkansas
Furniture
1000bulbs logo

1000bulbs

@1000Bulbs
Texas Lightbulbs
Bohme logo

Bohme

shopbohme
Layton,
Utah
Clothing / Apparel
Weekends Only logo

Weekends Only

@weekendsonly
Bridgeton,
Missouri
Furniture
BarkBox logo

BarkBox

@barkbox
New York City,
New York
Pet supplies
The Sharper Image logo

The Sharper Image

@SharperImage
San Francisco,
California
Electronics
Eluxury.com logo

Eluxury.com

@eluxurysupply
Evansville,
Indiana
Furniture
Eluxury.com logo

Nasty Gal

@NastyGal
Los Angeles,
California
Clothing / Apparel
Alo Yoga logo

Alo Yoga

@aloyoga
Los Angeles,
California
Clothing / Apparel
Boxed Wholesale logo

Boxed Wholesale

@BoxedWholesale
New York City,
New York
Grocery
Stussy logo

Stussy

@Stussy
Irvine,
California
Clothing / Apparel
Hi-Health logo

Hi-Health

@HiHealth
Gilbert,
Arizona
Health / Nutrition
Hi-Health logo

Birchbox

@birchbox
New York City,
New York
Cosmetics
123DJ.com logo

123DJ.com

@123DJ3
Chicago,
Illinois
DJ Equipment
The Vermont Country Store logo

The Vermont Country Store

@VTStore
North Clarendon,
Vermont
Department Store
TZachy's Wine & Liquor logo

Zachy's Wine & Liquor

@Zachys
Scarsdale,
New York
Food & Drink
Rank Name Location Sector
Mrs. Fields logo

Mrs. Fields

@mrsfieldscookies
Broomfield,
Colorado
Food & Drink
ColourPop logo

ColourPop

@ColourPopCo
Los Angeles,
California
Cosmetics
Club Monaco logo

Club Monaco

@ClubMonaco
Elmhurt,
New York
Clothing / Apparel
DKNY logo

DKNY

@dkny
New York City,
New York
Clothing / Apparel
TigerDirect logo

TigerDirect

@TigerDirect
Miami,
Florida
Computer Electronics
TigerDirect logo

Signature Hardware

@Ssignaturehw
Erlanger,
Kentucky
Homeware / Furniture
ModCloth logo

ModCloth

@ModCloth
Los Angeles,
California
Clothing / Apparel
Dive & Photo logo

Dive & Photo

@DiveandPhoto
Costa Mesa,
California
Scuba Equipment / Apparel
ABC Carpet & Home logo

ABC Carpet & Home

@abchome
New York City,
New York
Furniture / Homeware
Uncommon Goods logo

Uncommon Goods

@UncommonGoods
Brooklyn,
New York
Indpendent gifting
CJ Pony Parts logo

CJ Pony Parts

@cjponyparts
Harrisburg,
Pennsylvania
Automotive Supplies
Reformation logo

Reformation

@reformation
Los Angeles,
California
Clothing / Apparel
Repair Clinic logo

Repair Clinic

@RepairClinic
Canton,
Michigan
Repair parts
LD Products logo

LD Products

@LDProducts
Long Beach,
California
Office Supplies
Kith logo

Kith

@KITH
New York City,
New York
Footwear / Apparel

About Brightpearl Trusted 100 - The Sites to Shop 2020

Supercharged by Covid-19, and with greatly increased choice of e-tailers and brands, more than half of American consumers have increased their online spending.

Trust is now the primary motivator for selecting who to shop with - topping other considerations like brand name and even price. Unfortunately, 6 in 10 online consumers are reporting issues buying from brands this year, with 77% of poor experiences directly related to problems after the buy button, such as cancelled purchases, lack of delivery updates or items not arriving on time or at all.

We understand the importance of trust. It makes a huge difference in the choices we as consumers make when it comes to selecting a brand or retailer. Clearly, companies are not treating the post-purchase buying journey with the same respect that they’re treating pre-purchase - when they wanted to capture the sale - and, as a result, they’re letting down their customers. We don’t think that’s fair.

That’s why we’ve created the Trusted 100 - to help online shoppers buy with confidence.

Rest assured, sites ranked in the Brightpearl Trusted 100 don’t treat the 'Buy' button as 'Bye'.

"It’s truly an honor to be grouped with these e-tail giants. At Paper Mart, we are devoted to our community and we work hard to make sure that our customer is top priority. It’s such a thrill to be at the top of Brightpearl’s Trusted 100 websites!"

Allison McGuire, Vice President, Marketing at Paper Mart

"We are thrilled to have been named #4 on Brightpearl's Trusted 100 list, alongside the best and most trusted online retailers in the country."

Dan Nephew, Director, Lovepop

Think you've got what it takes to make the Brightpearl Trusted 100 in 2021?

Are you an exceptional e-tailer based in the US and think you deserve a spot on this list in 2021?