Industry Report

Rise of
the Review

About this report

How important are online ratings and reviews to you? The Rise of the Review Culture, a new study by Brightpearl and Trustpilot, explores why the burgeoning review culture is having a growing financial and reputational impact on retailers and brands as today’s online consumer becomes more vocal and unforgiving - but also much more reliant on ratings and reviews, to support their decision making.

Our study provides vital insight into the steps businesses must take to get a grip on their online reputation and succeed in the growing review economy. If online reviews and ratings are a factor for your business, then download the report now.

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