Life is Short.
Your time is valuable. How do you really want to spend it?
Do you spend so much time on post-purchase operations that you run out of time for the things you really care about?
Are you manually processing orders or updating your accounting journals when you’d much rather be seeking out opportunities to grow your business or enjoying activities with family?
We see you - and we’re here to help.
Our customers save two months (on average) every year when they automate their ecommerce workflows using our Automation Engine. Yes, really.
With the ecommerce sector booming and demand for online shopping higher than ever, there’s never been a better time to embrace automation for your business.
We've launched a handy range of resources to help you discover how your business can benefit from automating ecommerce workflows.
Let’s dive in…
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Order processing is at the core of your ecommerce business - but it can also be time-consuming and, quite often, headache-inducing.
By automating the process, you can improve efficiency, speed up fulfilment and instead focus your energy on what matters most. But how does it all work?
In this guide, we’ll walk you through a typical order workflow, highlighting steps that are easy to get wrong (often with unseen costs).
We'll show you how our Automation Engine can step in to transform the way you work. We also reveal the steps you shouldn’t automate -at least not straightaway.
To help you understand everything automation - and to work out the next steps for making it a reality in your business - we’re hosting a series of free virtual events. From a customer discussion panel, to a Shopify-focused webinar and a Brightpearl Automation Engine demonstration, we’ve got you covered.
Automation in Action: See How Our Customers Typically Use Automation Rules
The whole point of automation is to save you time and simplify your day. That’s why, at Brightpearl, our Automation Engine is easy to understand and use.
With various pre-built conditions and actions, you can create automation rules that fit your own ecommerce workflows in just a few clicks.
All the rules consist of two parts - Conditions and Actions. When Conditions are met, configured Actions on related orders are automatically triggered.
Let’s take a look at some of our most used automation rules…
Dropshipping and Back Ordering
Would you love your dropshipping or back ordering to run like clockwork? With Brightpearl’s Automation Engine, it can.
- Channel = Shopify, Amazon or New York Store
- Order Status = Ready to Process
- If Fulfillment method = Dropship only, then send PO to the dropshipper and dropship goods to customer
- If Fulfillment method = Back Order only, then send PO to the supplier and ship goods to warehouse
Don’t want to keep your customers waiting when part of an order is out of stock? Set up a rule to automatically partially fulfil orders…
- Payment = Fully paid
- Order Status is NOT Cancelled or Potential Fraud
If some items are not available, would you like Brightpearl Automation to partially fulfil the order?
Do you manually send invoices after a customer places an order? Save yourself the hassle - automate it with Brightpearl.
- Order Shipping Status = All Stock Shipped
- Payment Status = Fully Paid
- Invoice Order
- Email the invoice to the customer
Want to segment your customers for further customer analytics or targeted marketing campaigns? Automatically tag customers based on their buying behavior - or any other characteristics.
Channel = BigCommerce, eBay, or Walmart
Tag customer = Ecommerce Customers
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See how our customers benefit from Brightpearl’s Automation
"Another huge benefit of Brightpearl for us has been the ability to automate shipping methods; we used to have to do this manually on a daily basis, so the software has saved us at least 20 hours a month"
Jack Lear, Bodysocks & BargainFox.com
"We’re using Brightpearl Automation to allocate and fulfill orders automatically – we’re now processing them 30% faster! It’s put our business firmly back in control – while also leading to happier customers."
Alida Sholl, Rep Fitness
"Brightpearl’s automation app saves me 25% of my order processing time every day – and we’ve only really just scratched the surface! That time back means I can focus on running other areas of the business rather than processing orders."
David Walsh, Bikebug
"We’re now saving 40 hours each month on tasks that previously we would have had to manage manually, which means we’re able to optimize staffing and remain lean as an organisation, despite our growth."
Jessica Floyd, trueCABLE