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A Dedicated System for Multichannel Merchants

Grow faster with simple streamlining and easy automation

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Multichannel selling made simple

Do you sell on various online and offline channels? Or to B2B or wholesale, as well as DTC? You need a flexible, built-for-retail operating system that can free you up from multichannel complexity and give you the freedom to quickly and easily add new channels. You need Brightpearl.


Automate, streamline and simplify

The more channels you sell on, the more post-purchase tasks you’ll have to manage. Automating your manual workflows, from order processing to inventory allocation, is key to improving efficiency, giving you more time to focus on growing your business.


Thrive in the Hyper-Scalable Era

In the Hyper-Scalable Era, consumers want to decide where, when and how they do their shopping. Merchants must be able to quickly add the latest tools to deliver the shopping experiences customers crave. Brightpearl is built to make it easy, with instant Plug & Play integrations, a certified partner ecosystem and fast, deep API.


Understand & analyze your performance

Brightpearl consolidates all your business data into one system and provides you with real-time insights across all channels, so you can make smarter, data-driven decisions that help you scale.

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Want to see how Brightpearl can support multichannel selling?

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Our customers

Hear what our customers say

Our awesome customers have benefited from Brightpearl’s hyper-scalability to connect to some game-changing tools. Check out some examples below – and get inspired about what you could achieve.

"As our sales channels expanded to include Wayfair, Amazon, Ebay, ManoMano, Wowcher and OnBuy, we used Brightpearl as our single source of truth that gives us all the information we need in real time."

James Ewens, FurnitureBox

"Brightpearl stands out from the crowd because the functionality is excellent – and the system looks good and responds intuitively, too. When you use it all day, every day, it makes a real difference when it’s not."

Matt Wisniewski, USA Lab

"Brightpearl synced easily with Magento and our other sales channels at no extra cost. The platform also offered us accurate stock visibility – and even stock forecasting – so we could reliably meet demand."

Ricky Shah, Strength Shop Europe

"Brightpearl has enabled us to redefine our supply chain and mature our thinking as a business. Brightpearl allowed us to unlock capabilities that were not possible before."

Aaron Alpeter, The Flex Company

"Brightpearl’s Inventory Planner functionality now allows us to dial in to a level of detail which is frankly intimidating! All the guesswork is taken out of what needs to be ordered, all the product data is synced and readily available so we’re able to create accurate forecasting - and we save a ton of time whilst doing it."

Jessica Floyd, trueCABLE

Key Features for multichannel merchants

Plug and play

Plug & Play integrations

Add a new online sales channel or marketplace, including Shopify, BigCommerce, Magento, Amazon, 3PL, shipping providers, EDI provider and accounting tools in minutes with our high-performance Plug & Play apps. Our lightning-speed data exchange means you’ll never have to compromise on order processing speed, even if orders spike.


Multichannel inventory management

Sync all of your channels and manage your inventory in one place with Brightpearl. Updates are synced in real time across channels, ensuring your staff spend less time adding data manually and more time delighting your customers.

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Automated multichannel order fulfillment

With Brightpearl’s Automation Engine, you can easily set up order fulfillment automation rules for all your channels, even if you use different warehouses or dropshippers. You can also automate partial fulfillment, back orders, order routing, back-to-back ordering, invoicing and more.

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Easy multichannel replenishment

With our integrated InventoryPlanner Premium, get immediate updates when items on each channel need to be reordered and be alerted to slow-moving products that can be liquidated. Choose the metrics that matter most to your business for regular reports.

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Sync your channels in one place

Manage your wholesale, B2B and retail orders in one central hub. Brightpearl integrates seamlessly with leading wholesale e-commerce platforms like NuORDER, Joor, Le New Black, and EDI providers, alongside all the major e-commerce stores and marketplaces.

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Multichannel performance insights

Compare the performance of different channels with KPIs such as revenue, gross margin, reorder rate, cost of acquisition, customer LTV and more. Aggregate data for multiple channels, or rank performance by channel to get the data you need, when you need it.

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Integrated Point of Sale

Brightpearl’s integrated POS gives you a complete picture of your business. Your inventory is automatically updated and accounting journals are created in real time, resulting in a full order history for each customer and saving your staff countless hours of processing time.


Flexible pricing, invoicing and accounting

With Brightpearl, you can manage your cash flow with confidence. Process proforma invoices, true invoices, deposits, part payments and payments on account. Update your accounts automatically with Brightpearl’s built-in, real-time accounting and provide your teams with at-a-glance access to the payment status of every item.


Plug & Play integrations for multichannel brands

Get up and running on a new channel in minutes and handle large order volumes without breaking a sweat

See all our integrations

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See the benefits of Brightpearl's Retail Operating System in action