Brightpearl’s point of sale software is designed to integrate seamlessly with the rest of your retail business. With Brightpearl, new staff are up and running within minutes, armed with the information they need to engage and delight your customers.
“With Brightpearl POS, the most important thing for us is that we can spend less time looking at the screen and more time looking at our customers. We can have a conversation with them, show them the jewelry and get them involved with what we do here.”
Intuitive and easy-to-use POS, access all inventory across multiple locations alongside full customer order and communication history.
Save the sale
Real-time view of your business
Elevate your in store customer experience
Reduce employee onboarding time
Ensure you never miss a sale in store by having access to inventory information across all of your inventory locations. Having your POS integrated with your order and inventory management system allows you to offer a truly omnichannel shopping experience.
A live view of activity across all channels, including in store, allows you to make better decisions about your business. Stay on top of inventory, sales data and product margins, in real-time.
Meet and exceed customer expectations by having access to their whole history with you. Make refunds smoother and offer sales credits if they prefer it. Email receipts and look up product availability across your warehouse(s) in seconds.
Brightpearl POS is designed for retail businesses and is intuitive, easy to use and easy to implement. New staff onboarding time will be reduced, and both staff and customers can have a smooth purchasing experience.
“The fact that the POS is integrated with the back office and everything is all in one place allows us to oversee how the business is doing day-to-day.”
Does Brightpearl POS work offline?
It sure does! You can take orders while you're on the move and sync them with Brightpearl when you’re next online. To unlock the full features of Brightpearl POS, you need online access, but offline mode gives you the essential functionality that will tide you over until you next get connected.
Can I take it with me to trade shows?
Brightpearl POS is the perfect solution for trade shows. Our POS is designed to be customer-facing and mobile, so you can take it with you anywhere and get started with minimal hardware.
Do I need to change payment gateways?
Not at all. We integrate directly with PayPal Here at the moment, and are always assessing others. It’s not at all compulsory though, you can create and use as many payment methods per store as you need and continue to track all the payments and accounting within Brightpearl.
How long does it take to get my staff trained?
Some of our customers have quoted “a matter of minutes”. It’s very intuitive, and by virtue of being a POS, there’s no need for complicated or long-winded processes.
Does it do refunds and exchanges?
Absolutely. Everything takes place within a single cart - any items with a negative quantity are considered returned, and you can capture customized return reasons for each order to help improve service later. To turn a return into an exchange, simply have the replacement item in the same cart. When the exchange hits Brightpearl, it’ll be properly recognized as both a sale and a credit.
See the benefits of Brightpearl’s integrated POS system in action with a personalized no-obligation demo from our business experts.