Pricing tailored to your business

Brightpearl’s pricing plans are designed to match your stage of growth. Click on the plans below for more details.

High Growth

Business is booming, demand is high

You’ve probably already invested in software in addition to your accounting package. However, as volume increases, you’re finding bottlenecks and process problems, which all waste valuable time. All retail solutions seem to offer the same inventory and order processing, with integration to your accounting package, but setup and training are your responsibility and you just don’t have the time…

By the numbers

Annual GMV

$500k to $2M

Orders per month

Up to 2,000

Sales channels

2 to 5

Stock locations

1 or 2

Key considerations

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  • What should be your systems strategy? Buy software to fill gaps for each department or look to automate entire processes in order to scale your business?
  • How do you minimize the costs of your back office as a whole so that you can invest in sales and marketing?
  • Who is responsible for the software applications running the business, and will those systems scale as order volumes grow?

Options

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  • Integrate existing software using plugins, and create a network of different providers for different tasks, most likely centered around your ecommerce platform.
  • Research entry level systems, which connect with your sales channels since these appear attractive from a cost perspective. You may achieve inventory management sync across sales channels, allowing you to ship orders out of the door quicker than without a system in place.
  • Consider your back office function as a whole, not just in parts, and automate your end-to-end processes in order to decrease overheads. This allows you to rely less on people and recognize that every time you touch an order, it affects margins.

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Enterprise

You're growing at pace and efficiency is a priority

You’ve already recognized that integrating business processes and automation will support your business growth. While there are many options, most are limited to fixing specific problems, which means that data would be held in multiple systems. Although there are single solutions available, they require you to install them on your own systems, or they’re hosted, with large ERP up-front costs…

By the numbers

Annual GMV

Up to $5M

Orders per month

2,000 to 5,000

Sales channels

2 to 5

Stock locations

1 to 3

Staff

10 to 30

Key considerations

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  • With so many moving parts, how do you understand the appropriate level of investment for software, and where and when will you see a return?
  • How do you ensure that you’re taking advantage of the latest technology to support your growth and customer service?
  • How do you ensure you have predictable costs that scale efficiently?
  • Are you going to be left to handle the setup and get everyone trained? What happens when you hire new staff or if you want to add new capabilities? Will you get help?

Options

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  • Go bespoke. Build a spec that is exactly matched with the way your business works. This should deliver what you need but at what cost? And will you be able to add new capabilities quickly enough?
  • Opt for ERP. With such flexibility, it should be possible to get close to perfection, but the downside is that it will take 9-12 months to be fully functional. Do you or your team have this time to spare? The overhead of managing an ERP platform is high and as they are built for dozens of different business types and you won’t get retail-specific expertise or best practice.
  • Go for a retail-specific management platform. This should be built for and used by businesses exactly like yours. Best practice processes are built in, and updates and innovation keep pace with the market and your consumers.

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Brand leader

You are considered a leader in your vertical

You have a fast growing business, processing over 5,000 orders per month. You know that manual workflows are costing your business money, and potentially impacting on your customer service. You’re looking to make cross-functional efficiency savings, and recognize that a single retail management system is needed to achieve this. You know a large ERP is an option, but investing 6-12 months of your own time and money before you get any value is a concern.

By the numbers

Annual GMV

$5M+

Orders per month

5,000+

Sales channels

5 or more

Stock locations

Multiple

Staff

30+

Key considerations

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  • How long will it be until the system is fully operational and delivering value?
  • What happens if you need to take advantage of a business opportunity quickly? How quickly can the solution adapt?
  • How important is retail expertise from your solution provider to you? Do you just want software? Or do you want expertise, best practice and a partner for growth?
  • Do you need tech resources to support the system? Or will individual users be able to manage it all? Have you factored this into your cost model?

Options

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  • Large ERP. This will be delivered through small consulting agencies with a business model that relies on selling consultancy time for implementation and support.
  • Accounting focused ERP - top of the range accounting for accountants, but not built for retailers, and lacks innovation in line with changes in the market and consumer behavior.
  • A retail-specific management platform, created for and used by businesses exactly like yours, where best practice processes are built in, and updates and innovation keep pace with the market and your consumers. You get to use this software very quickly and shift your cost base from back-office-hungry, to front office-efficient.

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Trusted by 1000 retailers

Frequently asked questions

Can Brightpearl support both wholesale and retail customers?

Yes. Both retail and wholesale customers are supported as Brightpearl has features tailored to both sets of needs. Find out more in our detailed solutions pages.

What can Brightpearl automate?

Brightpearl can automate your entire end-to-end order process. Orders are automatically downloaded from all connected sales channels and upon order download, inventory levels are updated across channels and accounting journals are also created automatically. While intelligent integrations to shipping automation systems like ShipTheory and ShipStation send packing labels and tracking references back to Brightpearl instantly. Furthermore, Brightpearl’s workflow automation tool allows you to go one step further by automating your order fulfillment and invoicing. Get in touch with us to find out more!

Does Brightpearl support both B2B and B2C?

Yes. Through best practice workflows, automated processes and useful integrations, Brightpearl can easily support the needs of both B2B and B2C businesses. To find out more about the key functionality Brightpearl offers to both business types, take a look at our detailed solutions pages for Wholesale and Online Retailers.

How long does the implementation process take?

The time can vary from one customer to the next and is determined by their requirements which have been carefully scoped by our Pre Sales Team. We get our customers live on the system within 90 days on average, but some customers have gone live within just 14 days! Our Professional Services team delivers the solution the customer signed off on by using a phased project methodology. It is our job to lead them safely to the outcomes they originally wished to achieve.

Each member of the team plays a key role in the project - consultant, coordinator and analyst. Together, we ensure high quality delivery and a positive experience to ensure a strong, sticky, relationship with the customer is forged. This will set them off on the right path to have a successful long-term affinity with Brightpearl.

What channels does Brightpearl integrate with?

Brightpearl integrates with all the leading ecommerce platforms and online marketplaces including BigCommerce, Magento, Shopify, eBay and Amazon via high performance connectors we’ve built in-house. Brightpearl also has its own integrated iPad-based point of sale with offline mode capabilities. Alongside this, we’ve also built apps to support card payments, email marketing and landed-cost. And we have a thriving ecosystem of partners who have built integrations to connect with popular shipping carriers, as well as 3PL systems, automated EDI solutions and more. Take a look at our Partner Directory for more info.