Tailor your operations platform to the wholesale environment
Positioning your company for growth and prosperity in times of growing global competition and growing customer demands is a challenge. We make the wholesalers we work with more agile by streamlining their operations and optimizing their inventory, omnichannel strategy and customer experience. With Brightpearl, you will be able to free up time spent on operations, so you can innovate and grow your business.
Brightpearl helps wholesalers like you to:
How our customers grow with Brightpearl
U.S. established wholesale distributor
Casey’s Distributing finds it easier to manage customer relationships since using Brightpearl and its online portal
"I mainly use the system for reports, product management, orders and customers. I love the tagging functionality, it’s easy to tag and categorize products. I’m a numbers type of user so being able to see reports and numbers in the system is important to me."
Ben Johnson, , Vice President of Operations, Casey’s Distributing
- Distributes to 2,000+ retailers
- 40,000+ SKUs
- Channels: BigCommerce, Phone and EDI
B2B and B2C business
Growers House grows fast with flexible operations platform for both retail and wholesale
"Brightpearl was actually the only software that met all of our requirements. We needed software immediately, as fast as we could get something in. Brightpearl was the easiest to setup and configure. I could tell it had the best flexibility for us and it was scalable for us to get to the next level and beyond."
David Keith, , Chief Technology Officer, Growers House
- B2B and B2C business
- 18,000+ SKUs
- Magento webstore
The Office Coffee Company moves away from manual processes and saves £50,000 per year
"Brightpearl has made my business incredibly efficient. We are no longer reliant on information a phone call or email away. Brightpearl allows my team to see the information they need to provide outstanding service whilst at the same time reducing costs and saving time. Since implementing the software, we save four thousand pounds a month - that’s almost £50k a year. Brightpearl is definitely the best business decision we’ve made. I look forward to seeing The Office Coffee Company grow whilst producing high quality and ethically-sourced tea and coffee for our customers."
Richard Doherty, , Managing Director, The Office Coffee Company
- £50,000 saved per year
- Previously used separate systems for accounting, inventory and CRM
Key features our wholesale customers love
- Automatic order processing and inventory updates
Whether you take orders via phone, email, or your webstore, order statuses and inventory levels will be automatically updated in one place. You’ll have a real-time view of your inventory, and can avoid overselling and overstocking.
- Flexible order fulfillment
Integrated shipping and flexible order fulfillment allow you to dropship, partial fulfill, process back orders, complete back-to-back ordering or leave orders for review as is required to meet the varying needs of your clients. Orders can be fulfilled automatically, which lowers your delivery time.
- Flexible invoicing and pricing options
Wholesale customers need different payment terms. Brightpearl supports proforma invoices, true invoices, payments on account, deposits and part payments, while your accounts will always be automatically updated. You can also manage individual price lists by account, by group of accounts, for discounting, by sales person, or however else.
- Ecommerce for wholesale customers
While many of your wholesale customers will still place orders by phone, an increasing number want to order online. Brightpearl’s high performing connectors to the major ecommerce platforms enable you to support separate wholesale and retail storefronts, driven by different price lists, and take full advantage of the functionality offered by the platform.
- Purchase order and supplier management
Pre-set low inventory counts signal when you need to reorder inventory, so you never run out of your best sellers. Accounts payable reports show you which suppliers are still owed payments and how overdue they are, so you can make informed decisions.
- Accounts receivable management
Accounts receivable reports allow you to see which of your clients still owe you money and how long they’re overdue. The tagging system can show when statements were sent, the status of the account or a dunning letter reference.
- Built-in CRM
Client data is always at hand and accessible to your team to deal with any queries in a quick and effective way. Clients can be assigned account managers, all interactions with clients can be tracked and clients can be grouped for easier communication and reporting.
- Omnichannel workflows
Brightpearl integrates with leading wholesale ecommerce platforms and we’re always adding new ones. You can consolidate and fulfill all orders – whether they are placed on your ecommerce store or through phone or email.
World class integrations
Automate your wholesale business and expand profitably
Find out how Brightpearl can fully automate your wholesale business with a personalized, no-obligation demo from our business experts.