Order management for BigCommerce

Say hello to order management that’s all in one place. Orders download to Brightpearl as soon as they’re placed from your BigCommerce storefront or back office. Once orders ship, Brightpearl automatically sends updates to BigCommerce to keep your customers in the loop.

Key features that our BigCommerce users love


Advanced BigCommerce order management

When someone makes a purchase from your BigCommerce store, Brightpearl automatically creates the order and reserves the inventory. Additional information from BigCommerce like order notes or gift messages are also instantly captured in Brightpearl.


BigCommerce order fulfillment

Fulfill orders across multiple warehouses and use automation to create fulfillment rules in Brightpearl for a faster dropship process. With the Brightpearl integration, you can select which warehouse items are shipped from with just a few clicks.


Gift card fulfillment

Finally, a way to capture BigCommerce gift card purchases. Brightpearl’s back office system gives you a way to properly and easily account for these sales.

icons8-left-60 (1)

Returns management for BigCommerce

Automate return workflows for a hassle-free returns process customers will love. When BigCommerce processes a return, Brightpearl automatically creates a sales credit and refund. Then you select if the products should be returned to stock for resale.


Buy online pickup in store

Give your BigCommerce store BOPIS functionality. Brightpearl labels pickup locations as warehouses so inventory can be set aside. When someone makes an order, their pickup preference is stored, exported and displayed in Brightpearl.


Integrated point of sale

All sales, inventory, customer details and payments from BigCommerce are synced with your Brightpearl POS, giving your staff what they need to engage with customers and deliver a better experience in store.


Endless aisle

Item not available? No problem. Endless Aisle lets you place a BigCommerce order from your physical store, tradeshow or popup and have it delivered to your retail location or to the customer’s home, saving a sale that might have been lost from a stockout.


Automated shipping

Customers want their orders faster than ever and now you can give it to them. Create custom shipping methods and automation rules that eliminate errors and choose the best shipping method for every BigCommerce order.

Book a live demo tailored to your retail business

By freeing up resources from intensive, back office functions, Brightpearl is the perfect partner to your BigCommerce webstore. Fill out your details on the right to arrange a free, personalized demo to learn more about how we can help you streamline and scale your BigCommerce-powered business.