Customer Spotlight: Arthauss Joins Brightpearl For a Back Office Makeover


How family-run furniture brand Arthauss overhauled its processes with Brightpearl’s hyper-scalable retail operating system, allowing the business to get orders out faster, eliminate manual workflows and Grow Fearlessly. 

Brightpearl has been instrumental in our success – Hubert Kosc, Managing Director, Arthauss

Arthauss is a family-run furniture brand, known for its unique Arty range of wardrobes and as a retailer of popular pull-down Murphy beds. The business has grown rapidly and was recently ranked in 42nd place on Brightpearl’s Lightning 50 after an impressive 175% increase in revenue in 2019/20. 

Overhauling with automation

Arthauss has experienced rapid growth in recent years and credits much of its success to Brightpearl, as the brand’s built-for-retail operating system. 

Packed with dedicated functionality and scalable features, including Plug & Play integrations, an accurate Inventory Planner and advanced reporting and analytics, Brightpearl helps brands like Arthauss meet the demands of modern consumers and enjoy the freedom to grow on their own terms.

However, the real game-changer for Arthauss has been having access to Brightpearl’s powerful Automation Engine. It automates repetitive manual tasks – saving up to 10 hours every week and freeing up key team members so they can stop firefighting day-to-day issues and start focusing on long-term growth. 

Managing Director, Hubert Kosc, says: “We previously had a lot of manual workflows and Brightpearl has transformed things. From automatically creating POs to speeding up order processing, we save hours every week by using it and it helps us avoid making mistakes, too.”

Brightpearl has become part of the furniture

With hours saved every week, manual processes eliminated and orders being processed much faster, the Arthauss team is now focussing its attention on the future. 

There are plans in place to add new ranges, such as an outdoor furniture collection, as part of a target to increase the brand’s share of the furniture market in the UK. 

The ultimate goal? For Arthauss to be known as the ultimate online shop for home decor. 

“There’s lots of work to do but with Brightpearl at the heart of what we do, anything feels possible,” adds Hubert. 

Brightpearl makes everything easier. It connects immediately to other apps and tools we use, as well as to our Shopify website. And the real-time metrics help us make data-driven decisions – Hubert Kosc, Managing Director, Arthauss

Key Takeaways

  • Tedious manual processes automated, saving 10 hours a week and significantly improving order processing speed
  • Out-of-the-box integration via a huge library of Plug & Play integrations, including its Shopify website
  • Advanced reporting that has enabled data-driven decisions to be made, helping the team focus on increasing market share and achieving long-term growth

It’s time to ditch cookie-cutter, one-size-fits-all solutions and switch to an extensible solution built with hyper scalability at its heart. At Brightpearl, we’ll give you the freedom to connect to any cutting-edge tools so you can Grow Fearlessly.

To upgrade from your current ERP or OMS, get in touch with us today.