System Administrator

Location: Austin, Texas, USA

About the Role

As a System Administrator, you will:

  • Work in a global team to roll out new features, oversee frequent releases to production and help improve our SaaS infrastructure using modern configuration management tools.
  • Work closely with other administrators, engineers, product managers, customers and partners.
  • Assist customer support in finding and fixing database/server level problems that affect our customers.
  • Provide on-call assistance to maintain service availability.
  • Monitor and maintain our MySQL databases, MongoDB stores, RabbitMQ messaging infrastructure, Hazelcast caching grid, Java services, Go services, PHP(Apache) applications, node.js services and supporting servers across multiple AWS datacenters.
  • Develop expertise in diverse technical and business domains.
  • Have the opportunity to grow into team or technical leadership roles.
  • Help maintain office IT infrastructure.

To be considered for this role, you should:

  • Experience as a Linux System Administrator.
  • Experience with high-volume, high availability systems.
  • Understanding of running and tuning an RDBMS (preferably MySQL).
  • Exposure to modern CM tools (preferably Chef).
  • Familiarity with scripting in Bash or equivalent.
  • Understanding of network infrastructure, protocols and components.
  • Experience working alongside development teams (preferably in a DevOps environment).
  • Be a good communicator.
  • Remain calm when working under pressure.
  • Enjoy variety in your work and be willing to pick up new tools, technologies and techniques.
  • Hold a technical degree.
  • Have a low tolerance for un-automated (manual) tasks.

Desirable experience:

  • Experience with AWS administration.
  • Ruby scripting skills.
  • Experience with the Continuous Delivery style of software development.

Working hours

This role is based around standard CST working hours (9am-6pm) but, as with all Systems Administrator roles, some flexibility is required.

  • Five working days per week.
  • You will be part of a paid on-call rota to respond to technical incidents outside of office hours (up to 12am).


We offer a competitive salary, plus a whole host of great benefits like 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision.