Location: Bristol, United Kingdom
About the role
An exciting opportunity has arisen to join the Brightpearl Corporate team as the Office Manager. As the Office Manager, you will be responsible for ensuring the Bristol Head Office is an organised, fun place to work and reflects our culture and values. You will be a key member within the team, a line manager to the Office & Finance Assistant and the person who can keep the office running effectively, create a positive working environment, fix the coffee machine and run a good social! This role will report to the Chief of Staff.
As an Office Manager, you will be working hard to deliver exceptional service to our employees. You’re an intelligent, super organised multi-tasker who thrives in a busy, fast paced environment. Above all, you love helping others and you aren’t satisfied until you’ve solved a problem. You are independent and flexible, willing to lend a hand whenever and wherever needed.
Here’s what you’d be doing day-to-day:
Office Operations - supported by UK Office & Finance Assistant
Be the primary point of contact for any facilities and office related queries and issues
First-line of communication with the Landlord’s representatives and facilities issues
Maintaining and promoting a healthy, happy and productive working environment for UK based employees
Keep our Health and Safety documents up to date and ensure the office is a safe environment to work in and in compliance with UK legal requirements.
Keep communal office spaces tidy to ensure we are always looking our best and maintain a professional image
Manage relationships with vendors for supplies, services, and activities
Ensure that we are well stocked with supplies
Provide ad-hoc support to other staff members and departments as necessary
Help with coordinating, setting up equipment and breaking down of any events
Overseeing travel arrangements via our Travel platform.
Manage communications with employees relating to the office and facilities.
HR Administration and Recruitment
Create, maintain and update HR records for all employees within our HR system, BambooHR
Monitor day-to-day HR functions such as employee sickness, absence and holiday records
Process all employment paperwork (contract changes and amendments) accurately and on time
Manage the on and off boarding processes and continuous improvements of our HR procedures
Liaise with employees and line managers as required and in a timely manner, dealing with day to day enquiries and problem solve where possible or escalating, as appropriate
Assist Hiring Managers with the entire recruitment process, including placing job adverts, screening job applications, scheduling interviews, preparing offer letters, requesting references etc.
Manage the annual benefits renewal process with our insurance broker
Assist with organisational communications on our benefits & employee tools
Championing our company culture. We need someone to create traditions, keep our culture lively, organise fun things for the social calendar and remember our birthdays and work anniversaries
Assist with the day-to-day running of the HR function
Ensure that confidentiality is maintained at all times - including emails, letters and filing etc.
As our Office Manager, you will have:
Minimum of 3 years experience in a similar role, ideally with exposure to HR and Recruitment administration
Strong oral and written communication skills along with being articulate, courteous and friendly
Proven problem solving skills and reasoning to solve administrative issues
An approachable manner, and be able to quickly build relationships across the organisation
Strong computer skills (ideally including Gmail, Google Drive, and Google Calendar)
Be a confident, positive and energetic person
Close attention to detail, follow-through on tasks and deliver on commitments
Proven ability to adapt easily to a fast-paced environment and are eager to jump in when help is needed
Drive to work proactively and apply your own initiative to accomplish tasks
‘Nice to have’:
Degree educated and / or CIPD qualified (or working towards CIPD qualification)
Experience of using HR systems - we use BambooHR
Experience of using an Applicant Tracking System - we use Workable