Guides

How to Automate eCommerce Orders

Introduction

Merchants tend to think of solely warehouse operations when they hear the term ‘order processing’. The story actually starts much earlier; when the order is placed by the customer. It will only then finish once the order has been fully dealt with and financially recognized. Given the number of touchpoints involved in the whole process, automated order processing workflows are required to gain efficiencies and support growth.
In this guide, We’ll cover the key steps in sales order processing that can be automated, including:

  1. Creating the order
  2. Recording payment
  3. Reserving inventory
  4. Quality checking
  5. Fulfilling the order
  6. Updating the order status
  7. Packing the shipment
  8. Determining the shipping method
    and printing the label
  9. Updating the customer
  10. Updating financial accounts

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