You’ve built a beautiful ecommerce store that drives demand, but have to deal with keeping inventory updated and fulfillment issues. Brightpearl is the perfect complement to your ecommerce store that takes care of back office, and lets you focus on improving your store and driving more sales.

Simplify your back office; focus on your customers

The more time you spend as an ecommerce manager on missed orders, fulfillment issues and integration problems is time lost on growth activities like improving your SEO, refining your product listings and optimizing your ad spend. Brightpearl is the perfect compliment to your ecommerce store for removing the headache of managing orders and inventory.

 
 
We’re saving a huge amount of time, about 35 hours per month, as Brightpearl has streamlined our processes allowing us to focus on optimizing and growing the business.
— Gary Murray, Ecommerce Manager, Leader Stores
 

Collate all sales orders from your online channels and stores to create a single workstream

Brightpearl aggregates all of your online orders across multiple channels into a single platform in real time. Your fulfillment team will no longer need to login to your ecommerce sites to fetch or update orders. They will have a consistent order workflow, and you don’t have to worry about fulfillment processes using your ecommerce store.


 

Tracking customer contact information, issues and messages

Brightpearl’s CRM ties all activity back to a customer’s personal timeline, meaning that any of your team members can quickly get up to speed on their history without having to login to your channels. Use Mailchimp or other email marketing tools to deploy targeted marketing campaigns based on customer purchase history.

Flash sales in a flash!

Brightpearl’s CRM ties all activity back to a customer’s personal timeline, meaning that any of your team members can quickly get up to speed on their history without having to login to your channels. Use Mailchimp or other email marketing tools to deploy targeted marketing campaigns based on customer purchase history.

With Brightpearl, we can now leverage the full capabilities of Shopify, including the showcasing of multiple brands.
— Richard Hall, Owner, Dick’s Climbing

Keep your customers in the loop with shipping and order statuses

Stop hand keying shipment information and dealing with customer queries about order status. Brightpearl automatically sends shipping notifications and order status updates to your customers, keeping them in the loop so you don’t have to.