Brightpearl Implementation & Consultancy Services
The start of your long-term partnership with us
Your implementation journey is the start of your long-term partnership with us and is powered by our unique approach.
Working with our retail operations implementation experts
Our Implementation Consultants are all retail ERP implementation experts and are highly experienced in business change, having previously worked for other large ERP and SaaS companies and from helping hundreds of Brightpearl customers every year to transform their businesses and achieve their goals. Your implementation journey is the start of your long-term partnership with us and is a mutual investment in your business success, powered by a unique approach.
"We told Brightpearl we needed to go live in six weeks and we did! Having the fantastic training and implementation support that we did from Brightpearl meant that we were able to manage the holiday spike without breaking a sweat. If you can go live one week before Black Friday, you could do it at any time!"
90 days
Average implementation time
Brightpearl customers benefit from an average implementation time of just 90 days - 3x faster than a traditional ERP implementation - with some going live in even less time than that.
Our unique
approach
All Brightpearl implementations are fixed cost, driven by a Technical Solutions Proposal (TSP), which is written and signed off by the Implementation team, before they provide you with a fixed cost quote for your implementation. You’re making an investment in your business so you should know exactly what you’re signing up for; no surprise costs, no hidden fees. Currently, no other ERP or back office provider does this. You’ll either have to sign a contract before receiving a TSP document, which can be unpredictable, time consuming and expensive, or you won’t receive a TSP at all, which is just risky. Unlike these other vendors, we scope at our expense before you sign. This de-risks the project so you know exactly what it’s going to cost. This unique approach to your implementation ensures you get the best out of Brightpearl and that the solution fully meets your requirements, resulting in a long-lasting and successful partnership.
Your implementation
journey
"We were moving from a very old system, one that did not support an online presence at all, so we were expecting the process of moving to be painful. However, the implementation and customer support from Brightpearl made the process of moving platforms far less challenging than we’d thought. They made us feel like we were taken care of and never abandoned along the way. Everything was well prepared and timely."
"The switchover to Brightpearl was a relatively simple process even though there were lots of products and records that needed to be transferred. The Professional Services team at Brightpearl were really helpful; the processes that they set up were in place from day one and made us more efficient right from the get go. We instantly realized the benefits of Brightpearl and hit the ground running."
Your data is important to you, your data security is important to us
We understand that the data you enter into Brightpearl is vital to the operation of your business, so our technology is designed to keep your data safe. Brightpearl is built upon Amazon Web Services (AWS), leveraging the complete flexibility, scalability and benefits of cloud computing, backed up by high performance and availability. We also have a disaster recovery plan in place -- your data will be backed up in its entirety nightly and stored for 30 days, meaning we can restore your data from one of these backups if needed, down to the nearest minute.
"Moving to Brightpearl was easy - it was a smooth transition. We had a great experience with the Professional Services team, with plenty of time for User Acceptance Testing. Although the training was online, each session was recorded so that everyone could watch them afterwards."
Contact us today for a customized demo of Brightpearl
And see how we can help you automate the ordinary and act on the exceptional.
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