Multi-channel Order Management
Free yourself from complexity - and handle
increased orders with ease
Ready to reach your potential?
Discover how Brightpearl can help your business Grow Fearlessly.
Get StartedOur customers
Trusted by merchants in every industry
Why Brightpearl
Streamline your systems, scale up your business
- Packed with built-for-retail features
- Time-saving, game-changing automation
- Plug & Play integrations plus open API access
- Fast, success-guaranteed implementation
- Real-time business insights
- Designed for fast-growing e-commerce brands and multichannel leaders
- Software with Services

Core Features:
Multichannel Order Management
Get Started
Multi-channel made simple
Collate, process, and manage orders from all your online and offline sales channels on one single platform.
Automated workflows
Easily create your own rules to automate inventory allocation, order routing, order fulfillment, shipping and invoicing. No coding necessary.
Automated order fulfillment
Automate partial fulfillment, dropshipping, multi-location fulfillment and Fulfillment by Amazon to simplify and speed up complex order fulfillment workflows.
Native e-commerce integrations
Integrate with major ecommerce platforms and marketplaces using high performance, scalable, purpose-built ecommerce integrations. Easily handle tens of thousands of orders a minute – preventing missed sales, even during peak trading periods.
Real-time multichannel inventory sync
Instant inventory updates across all the sales channels and inventory locations, as soon as an order is placed. No more overselling and inventory errors.
A better way to do Amazon FBA
Enable Fulfillment by Amazon on orders from channels like Shopify, BigCommerce, Magento, or eBay. Configure your automation workflow to trigger shipments sent to Amazon and ensure requests are correct to avoid delays and fees.
Allocate back orders
Raise purchase orders for out-of-stock items so inventory is automatically allocated to the sale once it arrives in stock.
Integrated POS
Capture orders, customer information, and payments from your physical stores, trade shows, or events using our intuitive, integrated POS app. Always have product details and real-time inventory levels on hand to easily handle customer inquiries.
Plug & Play 3PL integrations
Manage all your shipping carriers from one central hub, with robust integrations to shipping providers including ShipStation and Shiptheory, as well as various third party logistics (3PL) systems.
Flexible returns workflows
In just a couple of clicks, clone your sales orders into credits and raise new orders for exchange or refund. Choose how and when to process the inventory, allowing it to be put back in stock, written off or quarantined.
E-commerce Analytics
Identify your most loyal customers, biggest spenders, best selling products and top-performing sales channels as well as the most profitable ad platforms with Brightpearl Analytics.
Real-time accounting
Choose to use our fully integrated accounting or rapidly connect to your existing accounting software to gain real-time financial insights on your business.
Customize terms for wholesalers
Apply specific price lists, discounts, payment terms, credit limits, account ownership and more for your wholesale customers. Create and send quotes, proformas, order confirmations, invoices and statements directly from orders.
Find out more
Tour other features
Integrations
Ready to Plug & Play?
Brightpearl makes it easy to seamlessly connect with the best tools, apps and add-ons for your business
See all our integrations