xSellco

xSellco helps e-commerce sellers sell more with better customer support, more positive feedback and faster repricing.

UK

Technology

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About

Manage customer support across Shopify, Magento, Amazon, eBay and many more in one place.

xSellco Helpdesk combines all your customer contacts in one place and offers one-click access from support ticket to the relevant order in your Brightpearl software. Templates and smart tags allow you to reply to 40 percent of your queries in two clicks. And dealing with international customers couldn’t be easier—Helpdesk translates all your inbound and outbound messaging based on your preferred language.
 

Services

Centralized dashboard

Integrations with all major e-commerce channels

Full view of customer order details

Auto-translation

SLA management


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