XSellco Fusion integrates seamlessly into Brightpearl and allows outgoing support emails to be logged against your Brightpearl order history and provides one click access from your support ticket, directly into the relevant order in your Brightpearl account.

Fusion is the only purpose built customer support platform for eCommerce and marketplace sellers, allowing you to cut your customer support costs and time by up to 75%.

With templates, auto-responders and unique SmartTag system, users are able to respond to 40% of queries in just 2 clicks. The mobile app allows sellers to respond to customer support queries on the go from their mobile device as well as get business performance updates.


  • Respond to 40% of queries with just 2 clicks
  • Access your Fusion account anywhere with the free mobile app
  • Log your outgoing support emails against your Brightpearl order history
  • Reduce your customer support costs by up to 75%
  • Connect with multiple channels, including Amazon, eBay and Magento

You can get started with XSellco with a 14 day free trial. Pricing plans start from just £29 per month.