Life is Short.
Let's Automate.
Your time is valuable. How do you really want to spend it?
Brightpearl customers save
Two months
a year
when they automate
their ecommerce workflows
Do you spend so much time on post-purchase operations that you run out of time for the things you really care about?
Are you manually processing orders or updating your accounting journals when you’d much rather be seeking out opportunities to grow your business or enjoying activities with family?
We see you - and we’re here to help.
Our customers save two months (on average) every year when they automate their ecommerce workflows using our Automation Engine. Yes, really.
With the ecommerce sector booming and demand for online shopping higher than ever, there’s never been a better time to embrace automation for your business.
We've launched a handy range of resources to help you discover how your business can benefit from automating ecommerce workflows.
Let’s dive in…
Life is Short.
Let’s Automate.
What would you do with two extra months a year!? Get inspired by our customers who are already reaping the rewards after Brightpearl's Automation Engine gave them the gift of time
Get our free
Automation guide
Order processing is at the core of your ecommerce business - but it can also be time-consuming and, quite often, headache-inducing.
By automating the process, you can improve efficiency, speed up fulfilment and instead focus your energy on what matters most. But how does it all work?
In this guide, we’ll walk you through a typical order workflow, highlighting steps that are easy to get wrong (often with unseen costs).
We'll show you how our Automation Engine can step in to transform the way you work. We also reveal the steps you shouldn’t automate -at least not straightaway.
Get the guide
Virtual events
To help you understand everything automation - and to work out the next steps for making it a reality in your business - we’re hosting a series of free virtual events. From a customer discussion panel, to a Shopify-focused webinar and a Brightpearl Automation Engine demonstration, we’ve got you covered.
[On-Demand Panel]: How To Use Automation To Save Time And Smash Your Goals
Join us to discover how businesses like yours have already reaped the rewards of automation - and get practical tips so you can follow in their footsteps.
Watch the recording
[On-Demand Panel]: How To Ditch Manual and Embrace Automation On Shopify
Joined by Shopify, we'll uncover the very best techniques for automating key processes on Shopify - with or without back office software. We’ll also reveal how to reinvest the many hours you'll save to optimize your storefront and boost growth. Don’t miss out!
Watch now
Brightpearl Automation Engine Demonstration
What do automated ecommerce workflows look like? And how can you easily set them up?
In this 30-min webinar, we’ll demonstrate some of the most used automated workflows by our customers and explain how they can benefit you. They’re all simple to set up and will save you time straight away. Winner!
Watch the demo
Typical Automation
Workflows
Automation in Action: See How Our Customers Typically Use Automation Rules
The whole point of automation is to save you time and simplify your day. That’s why, at Brightpearl, our Automation Engine is easy to understand and use.
With various pre-built conditions and actions, you can create automation rules that fit your own ecommerce workflows in just a few clicks.
All the rules consist of two parts - Conditions and Actions. When Conditions are met, configured Actions on related orders are automatically triggered.
Let’s take a look at some of our most used automation rules…
Dropshipping and Back Ordering
Would you love your dropshipping or back ordering to run like clockwork? With Brightpearl’s Automation Engine, it can.
Conditions:
- Channel = Shopify, Amazon or New York Store
- Order Status = Ready to Process
Actions:
Advanced Fulfillment
- If Fulfillment method = Dropship only, then send PO to the dropshipper and dropship goods to customer
- If Fulfillment method = Back Order only, then send PO to the supplier and ship goods to warehouse
Partial fulfillment
Don’t want to keep your customers waiting when part of an order is out of stock? Set up a rule to automatically partially fulfil orders…
Conditions:
- Payment = Fully paid
- Order Status is NOT Cancelled or Potential Fraud
Actions:
Fulfil orders
If some items are not available, would you like Brightpearl Automation to partially fulfil the order?
YES
Invoice orders
Do you manually send invoices after a customer places an order? Save yourself the hassle - automate it with Brightpearl.
Conditions:
- Order Shipping Status = All Stock Shipped
- Payment Status = Fully Paid
Actions:
- Invoice Order
- Email the invoice to the customer
Tag customers
Want to segment your customers for further customer analytics or targeted marketing campaigns? Automatically tag customers based on their buying behavior - or any other characteristics.
Conditions:
Channel = BigCommerce, eBay, or Walmart
Actions:
Tag customer = Ecommerce Customers
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Customer Stories
See how our customers benefit from Brightpearl’s Automation
"Another huge benefit of Brightpearl for us has been the ability to automate shipping methods; we used to have to do this manually on a daily basis, so the software has saved us at least 20 hours a month"
Jack Lear, Bodysocks & BargainFox.com
"We now save 60 hours per week on order entry alone thanks to its automation component."
Nick Ernst, Snap Supply
"We’re using Brightpearl Automation to allocate and fulfill orders automatically – we’re now processing them 30% faster! It’s put our business firmly back in control – while also leading to happier customers."
Alida Sholl, Rep Fitness
"Brightpearl’s automation app saves me 25% of my order processing time every day – and we’ve only really just scratched the surface! That time back means I can focus on running other areas of the business rather than processing orders."
David Walsh, Bikebug
"We’re now saving 40 hours each month on tasks that previously we would have had to manage manually, which means we’re able to optimize staffing and remain lean as an organisation, despite our growth."
Jessica Floyd, trueCABLE
"I really value the accuracy of automation with Brightpearl. We don’t have to get things checked and make sure everything is being done. We can just trust it to do the job."
"Automating our workflows with Brightpearl has given us back the time we needed to make outbound calls and establish valuable B2B partnerships. This has been a huge opportunity for growth."
"Automation has helped us take advantage of marketing and promotion opportunities that we didn’t have time for before. This has accelerated revenue for us, which is an added bonus outside of the operational advantages of automating with Brightpearl."