Customer Story

Arthauss Gets Top Drawer Results Thanks to Scalable Solutions From Brightpearl

“Featuring in the Lightning 50 has been the ultimate reward after years of hard work” – Hubert Kosc, Managing Director, Arthauss

Some of the best businesses are started from home – and online furniture brand Arthauss is an excellent example. 

The family-run brand started out in the spare bedroom of the Lincoln-based home of its founders, Katarzyna Konwinska and Rafal Konwinski.

They’d spotted a gap in the market for affordable, quality furniture. With connections to top manufacturers in their native Poland, they decided to set up a business to bring stylish, quality furniture to the UK market. 

After investing a small amount on a rudimentary website, Arthauss was launched.

The business quickly earned itself a solid reputation, especially for its Arti range of wardrobes, which are based on the founders’ own unique design, and as a retailer of popular pull-down Murphy beds. 

With shorter lead times than many competitors and a commitment to next-level customer service, the brand grew exponentially — moving out of the spare room and into a 4,000 sq ft unit, complete with showroom, and upgrading to a powerful Shopify website. 

It was a big achievement, but the biggest was yet to come. 

Feeling right at home on the Lightning 50

The brand was recently listed in Brightpearl’s Lightning 50 league table of the UK’s fastest growing e-commerce companies. It ranked in 42nd place following an impressive 175% increase in revenue in 2019/20. 

Managing Director, and son of the business’s founders, Hubert Kosc, said: “Finding out we had made it onto Brightpearl’s Lightning 50 was a huge moment for us — we were so excited and proud. My mum, who co-founded the business, was almost in tears when I told her — tears of joy, that is. 

“It feels like the ultimate reward after years of hard work and a particularly busy period during the pandemic.”

LIke a number of the top brands featured on the Lightning 50, Arthauss credits much of its success to Brightpearl as its built-for-retail operating system. 

Packed with dedicated functionality and scalable features, including a huge range of instant Plug & Play integrations, including to Shopify, an accurate Inventory Planner and advanced reporting and analytics, Brightpearl helps brands like Arthauss meet the demands of modern consumers and enjoy the freedom to grow on their own terms.

“We joined Brightpearl in 2017 and there’s absolutely no doubt that it has been instrumental in our success,” added Hubert.

“Brightpearl makes everything easier. I love that it connects immediately to other apps and tools we use, as well as to our Shopify website. And the real-time metrics it provides help us make better data-driven decisions. 

Making things easy with automation 

However, as many top brands have experienced, the real game-changer for Arthauss has been having access to Brightpearl’s powerful Automation Engine. It automates repetitive manual tasks – saving up to 10 hours every week and freeing up key team members so they can stop firefighting day-to-day issues and start focusing on long-term growth. 

 “We previously had a lot of manual workflows and Brightpearl has really transformed things. From automatically creating POs to speeding up order processing, we save hours every week by using it and it helps us avoid making mistakes, too.

“We have around 5,000 SKUs and we used to have to manually change the lead times for each of them, but now Brightpearl takes care of that. The various rules we have set up to fit our needs have a huge combined impact on how we run our business.”

“Brightpearl has been instrumental in our success” – Hubert Kosc, Managing Director, Arthauss

With Brightpearl on their side and able to grow as the business does, Hubert and his team have big plans for the future. 

“We want to add new ranges, such as an outdoor furniture collection, and increase our share of the furniture market in the UK,” added Hubert. 

“The big goal is to be known as the ultimate online shop for home decor. 

“There’s lots of work to do but with Brightpearl at the heart of what we do, anything feels possible.”

Want your business to feature on next year’s Lightning 50? Register your interest now

At Brightpearl, we’ll give you the freedom to connect to any cutting-edge tools so you can Grow Fearlessly.  To upgrade from your current ERP or OMS, get in touch with us today.

Key Facts

Ranked 42

On the Lightning 50 after 175% revenue growth in 2019/20

10 hours

Saved each week with Brightpearl automation