Automating your repeatable processes lets you focus on what matters - problems to fix, or areas that can really grow your business. Automation also means you can have your team working with customers, not stuck in front of a computer screen.
“Brightpearl’s Automation app saves me 25% of my order processing time every day - and we’ve only really just scratched the surface! That time back means I can focus on running other areas of the business rather than processing orders.”
Brightpearl’s intelligent process automation has all of the features you need to speed up order processing, reduce fulfillment latency and costs, and automate your entire order-to-cash process.
Manage by exception
Save money with shipping automation
Fewer mistakes mean happier clients
Free up time to grow your business
Using alerts, retailers can set which exceptions need a human to address, enabling as much or as little automation as required for each process. Add simple rules step-by-step, try variations and hone the system to your exact requirements.
- Wave McFarland, The Woolery
Our rule-based automation can be configured to select the best shipping method for each order, whether the customer wants it the next day or standard delivery, ensuring that you’re always getting the cheapest option for the required level of service.
- Dimitri Chernyak, Priority Tire Outlet
Mispicks, mispacks, mistakes - errors that can cost you your client base. Automation of your retail order management and warehouse operations can be the key to eliminating errors, resulting in happy customers that leave great reviews and keep coming back for more.
Efficient workflows and processes are essential for businesses to scale effectively. Don’t get bogged down with process-heavy work that doesn’t let you innovate and keep growing.
- Lee Adams, Alexander Francis
“We went from nought to ten on a scale of automation in just two months. We’re now processing orders much faster than ever before!”
What can Brightpearl automate?
Brightpearl can automate your entire end-to-end order process. Orders are automatically downloaded from all connected sales channels and upon order download, inventory levels are updated across channels and accounting journals are also created automatically. While intelligent integrations to shipping automation systems like ShipTheory and ShipStation send packing labels and tracking references back to Brightpearl instantly. Furthermore, Brightpearl’s workflow automation tool allows you to go one step further by automating your order fulfillment and invoicing. Get in touch with us to find out more.
How long does the implementation process take?
The time can vary from one customer to the next and is determined by their requirements which have been carefully scoped by our Pre Sales Team. We get our customers live on the system within 90 days on average, but some customers have gone live within just 14 days!
Our Professional Services team delivers the solution the customer signed off on by using a phased project methodology. It is our job to lead them safely to the outcomes they originally wished to achieve.
Each member of the team plays a key role in the project - consultant, coordinator and analyst.
Together, we ensure high quality delivery and a positive experience to ensure a strong, sticky, relationship with the customer is forged. This will set them off on the right path to have a successful long-term affinity with Brightpearl.
Does Brightpearl support both B2B and B2C?
Yes. Through best practice workflows, automated processes and useful integrations, Brightpearl can easily support the needs of both B2B and B2C businesses. To find out more about the key functionality Brightpearl offers to both business types, take a look at our detailed solutions pages for Wholesale and Online Retailers.
What channels does Brightpearl integrate with?
Brightpearl integrates with all the leading ecommerce platforms and online marketplaces including BigCommerce, Magento, Shopify, eBay and Amazon via high performance connectors we’ve built in-house. Brightpearl also has its own integrated iPad-based point of sale with offline mode capabilities. Alongside this, we’ve also built apps to support card payments, email marketing and landed-cost. And we have a thriving ecosystem of partners who have built integrations to connect with popular shipping carriers, as well as 3PL systems, automated EDI solutions and more. Take a look at our Partner Directory for more info.
See the benefits of Brightpearl’s workflow automation system in action with a personalized no-obligation demo from our business experts.